Tech Rep

The Tech Rep will regularly travel throughout the assigned territory to work directly with retail partners—providing in-store support, merchandising guidance, and hands-on technical product clinics—to elevate the consumer experience and strengthen Sea to Summit’s reputation as one of the best brands to work with in the outdoor industry. This role will collaborate with teams to ensure a flow of relevant sales, product and consumer feedback.  They will create engaging product training sessions for our internal teams and sales agencies. This position will regularly communicate and interact with regional and global teams including Sales, Product, Operations and Marketing.

The Tech Rep has a passion for helping the organization enhance the consumer experience through better presentation and knowledge of our products. This position will work in tandem with various departments and maintain a flexible attitude, supporting all the work that helps in achieving organizational goals.

The Tech Rep reports to the North America Sr Sales Director.  The Tech Rep will travels year round and can be away for multiple days during the week including weekends and holidays.  This individual must be comfortable with extensive driving and maintain valid driver’s license.

Position Duties

• Travel regularly throughout North America to visit and partner with retailers and sales agencies to deliver an outstanding consumer experience through product knowledge and presentation
• Design and deliver engaging, in-person and virtual technical product clinics to retail staff and internal teams
• Leads, hosts, and executes seasonal product knowledge sessions that motivate, train, and engage store associates and internal teams alike Build and maintain strong, collaborative relationships with retail staff, managers
• Track visits, clinics, and key outcomes using go spot check
• Provide on-the-ground insight into regional trends, consumer feedback, and competitor activity
• Support key retail events, clinics, demos, promotional activities and in-store activations as well a trade shows
• Train individuals on product features, benefits, use cases, and competitive differentiation
• Act as a brand ambassador, representing Sea to Summit’s values, culture, and brand promise in all interactions
• Collaborate closely with Sales, Marketing, and Product teams to share retailer feedback and field insights to support continuous product and program improvement
• Assist with periodic communications to teams around product updates, innovation or various other related items.

Qualifications

• 2+ years of experience in outdoor retail, field sales, technical representation, or brand support role and high school diploma/GED
• Proven background in supporting technical outdoor products and the ability to translate technical product details into clear, compelling consumer benefits
• Comfortable presenting and speaking to diverse audiences, from consumers to retail staff to store leadership
• Exceptional verbal and written skills with a strong aptitude for accuracy and detail
• Strong relationship-building and interpersonal skills
• Exceptional active listening and organizational skills
• Aptitude for learning, understanding and retaining technical product information
• Effective time management and planning skills
• Proficient with MS Office Suite (Excel, Word, Outlook) and proficiency with CRM systems
• Ability to work independently as well as in a team environment and manage a travel-heavy schedule
• Familiarity with specialty outdoor retail environments and consumer expectations while having a strong understanding of technical outdoor gear
• Flexible and adaptable when facing changing priorities in a fast paced environment

Additional Information

This is a full-time office-based position (2 remote work days); located in Broomfield, Colorado. This position comes with a comprehensive benefits package which includes health insurance (medical, dental, vision), retirement match, EAPs, paid time off, community service leave, paid holidays, wellness stipend, gear allowance, and some other great perks. The salary range for this role is $60,000 - $80,000 with the starting salary near the lower part of this range.

Sea to Summit is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

NOTE: This job posting is not intended to be an exhaustive list of all duties, responsibilities, or qualification associated with the job.