Ensure all actions comply with all data protection legislations
Email and Text Templates can be created to address each potential scenario
Once a transaction is logged, it will count towards transaction target
Additional auditing will be required to track partners with a higher than average (normal) volume of canceled transactions and/or increased/falsified EOM logging additional information
Qualifications
6 -12 months experience with BPM/Customer Service/Back Office Operations
Good communication skills (verbal and written) - English
Understands how one's work relates to or coordinates with the work of others within the team
Ability to complete multi-step assignments
Basic computer skills
Additional Information
Working Hours:
US Working hours. (Rotational shifts)
Night shift Allowance dependent on shift rotations.
Transport for every shift starting/ending after 7PM.