Is the Admin & Facilities Partner role at Entrata remote?

The Admin & Facilities Partner role at Entrata is an on-site position located in Pune, India.

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Admin & Facilities Partner

EntrataPune, India1w ago

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.

Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in.

The Senior Admin & Facilities Partner - Night Shift is responsible for overseeing, managing, and optimizing all administrative and facilities operations during night hours. This role provides operational leadership, ensures service continuity, manages escalations, and drives compliance, safety, and employee experience across night shift operations. The role also mentors P2-level team members and acts as a key liaison between vendors, internal teams, and leadership.

Facilities Oversight & Operations

Oversee end-to-end facilities operations during the night shift to ensure uninterrupted services.

Proactively identify infrastructure risks, service gaps, and operational issues; drive timely resolution

Coordinate and supervise emergency, breakdown, or critical maintenance activities during night hours.

Ensure adherence to SLAs and compliance standards across facilities services.

Housekeeping & Hygiene Management

Supervise housekeeping operations and ensure hygiene and cleanliness standards are consistently met.

Conduct audits, validate checklists, and ensure corrective actions are implemented for identified gaps.

Coordinate with vendors for service improvements specific to night shift requirements.

Security & Safety Management

Oversee security operations including access control, patrolling, surveillance, and emergency readiness.

Act as the escalation authority for security incidents during night shift operations.

Ensure compliance with safety, fire, and emergency response protocols and conduct periodic drills if require

Cafeteria, Pantry & Employee Amenities

Ensure smooth functioning of cafeteria and pantry services during night hours.

Monitor service quality, hygiene, and food safety compliance.

Analyze employee feedback and coordinate with vendors for continuous service improvement.

Transport & Employee Safety

Oversee night shift transportation operations, including vendor performance and safety compliance

Act as the escalation point for critical transport issues and employee safety concerns

Ensure compliance with statutory requirements related to night shift transportation.

People & Stakeholder Management

Mentor and guide P2 Admin & Facilities Partners during the night shift.

Coordinate with internal stakeholders (HR, IT, Security, Facilities leadership) for issue resolution

Support employee engagement initiatives aimed at enhancing night shift employee experience.

Reporting, Compliance & Handover

Review MIS, incident reports, and compliance documentation prepared during the shift.

Ensure structured and comprehensive handovers to day shift teams.

Support audits, inspections, and compliance reviews related to night shift operations.

Minimum Qualifications

Bachelor’s degree in any discipline.

4–7 years of experience in administration, facilities management, or operations.

Experience managing vendors and night shift operations

Strong coordination, leadership, and escalation management skills.

Proficiency in MS Office and basic MIS reporting

Preferred Qualifications

Prior experience leading night shift facilities or admin teams.

Strong understanding of workplace safety, compliance, and statutory requirements.

Ability to manage multiple stakeholders and high-pressure situations independently.

Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?