Bancassurance Associate (Lagos State)

The primary focus of this position is to generate income for the Company by Liaising with the banks; coordinating the existing relationship with Bank’s personnel and Relationship managers whilst providing profitable excellent customer service / relationship management.

Reports to: District Manager

The Objectives are;

• To help increase/drive/improve revenue i.e GPW
• To help increase/drive/grow profit
• To help in channel penetration
• To help in brand visibility

Core Responsibilities

Act as liaison with the bank

• Working closely with bank personnel to provide policies to the bank’s clientele.
• Managing our promotions and campaigns effectively to ensure market penetration.

Product Marketing

• Working closely with District Managers in the preparation of proposals/ Product papers.

Bancassurance Sales (Financials)

• Achieving the assigned target in terms of revenue.

Customer Retention and Acquisition

• Sending out and active follow up of Monthly Renewals.
• Soliciting for new businesses.
• Managing 3rd party relationships.

Reporting

• Generation, monitoring and publish monthly (Life and General Business) Global and Retail reports on:

- Production

- Collection

• Monthly reconciliation to ensure our figures are accurate.

Bancassurance Administrative functions.

• Day to day management of channel’s activities for both Life and General Business activities.
• Market and product research analysis. (Customer product feedback & Competitors intelligence) to know what products we can improve on.
• Prompt response to all mails/requests (Quote, Underwriting, Documents and confirmation of authenticity) within agreed timelines in the SLA.
• Follow up on outstanding premiums and yet to be renewed policies.
• Process all Co – insurance transactions (Payment processing, Claims and Underwriting).
• Liaising with the below department on The Bank’s related issues.

• Underwriting (Life and General Business)
• Claims (Life and General Business)
• Finance (Life and General Business)

• Follow up on outstanding proposals.
• Maintaining strong relationship with the Bancassurance officers.
• Any other assigned duty.

Qualifications

• Bachelor’s Degree in economics, business studies or any related field
• A minimum of 1 years’ sales experience.

• Ability to maintain high Grooming Standards.
• Experience in customer service.
• Excellent Marketing and negotiation skills.
• Good Relationship management skills.
• Ability to self-motivate and manage self.
• Good I.T, budget and report writing skills.
• Excellent communication and interpersonal skills.
• Good planning and organizational skills.
• The ability to understand and analyse sales figures