Business Development Representative – Delegate Sales

The Role

The Delegate Sales Executive is responsible for driving delegate revenue across a portfolio of leading B2B conferences. This is a high‑volume, transactional sales role requiring excellent communication skills, resilience, and consistent execution. You will be responsible for generating new business, nurturing existing relationships, and accurately maintaining sales data to support forecasting and event performance. I addition gathering insights from customer conversations to inform value proposition refinements.

You will work closely with the Delegate Sales Manager and other internal stakeholders to maximise conversion, deliver excellent customer experience, and contribute to the commercial success of the global events portfolio.

Principle Accountabilities

As a Delegate Sales Executive, you will be accountable for delivery in the following areas.

Sales & Revenue Delivery

• Achieve and exceed individual delegate revenue sales targets across assigned events.
• Conduct high‑volume outbound calling, email outreach and LinkedIn prospecting.
• Manage a personal pipeline, ensuring timely follow‑up and strong conversion rates.
• Identify new business opportunities and engage lapsed or inactive customers.
• Build new prospect databases through outreach activities and nurture to drive conversion                               

Customer Engagement & Relationship Management

• Build rapport and consultative relationships with prospects and delegates.
• Understand customer needs and articulate the value of attending our events.
• Maintain professional communication across all touchpoints (phone, email, LinkedIn).

CRM, Data Quality & Process Discipline

• Ensure accurate and timely updates within Salesforce, including accurate pipeline reports, activity logs and contact details.
• Maintain data integrity to support forecasting and reporting.
• Follow best‑practice processes for call quality, follow-up cadence, and data-driven targeting.

Collaboration & Team Contribution

• Work closely with the Delegate Sales Manager to review performance metrics and improve sales effectiveness.
• Coordinate with marketing on lead quality, audience targeting and campaign performance.

• Share customer feedback and market sentiment with production and wider teams to inform any necessary changes/ improvements to the value proposition for each event 

Qualifications

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world’s leading and most trusted price reporting, events, and intelligence service for the markets we serve. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully.

If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on.

KNOWLEDGE, EXPERIENCE AND SKILLS

We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.

• Excellent communication skills, particularly phone-based sales.
• Strong organisational skills with disciplined pipeline and CRM management.
• Ability to work under pressure, remain resilient, and hit daily/weekly activity KPIs.
• High level of motivation and a results‑driven mindset.
• Experience using Salesforce or similar CRMs.
• Familiarity with LinkedIn Sales Navigator and outreach tools.
• Ability to work in a team environment, strong interpersonal skills
• Comfortable working cross-functionally with marketing, operations, production, and finance teams.
• Ability to report clearly supported by data and insights
• A true team player, committed to achieving collective goals and supporting team success.

Qualifications

• Bachelor’s degree in business, marketing, or related field; MBA or relevant advanced degree preferred.
• Experienced in use of key sales platforms such as Salesforce, Zoom, Conversico

Key relationships:

• Delegate Sales Manager
• Senior Sales Manager – Sponsorship
• MD
• Head of Marketing
• Marketing Team
• Productions Team
• Sponsorship Sales Teams
• Operations Team
• CRM Team

If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway.

Additional Information

Our Values

Fastmarkets people come from all different walks of life. It’s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values.

Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are:

• METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance
   
• ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done
   
• GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency
   
• INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
   
• CUSTOMER CENTRIC. We are customer-centric in all that we do
   
• COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.

We are committed to ensuring all candidates feel welcomed and supported. Should your application advance and you require accommodations for the interview process, please inform us so we can make the necessary arrangements.

You’ve read a little about us – now it’s over to you!

If you like what you’ve read so far and think you can see yourself as a Fastmarkets person, it’s time to fill in your application form. This form is an important part of the selection process: it’s used to determine whether or not you’ll be chosen to have an interview and acts as a basis for the questions we’ll ask you on the day.

It’s vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you’re great.