Business Process Analyst (Project Services & Asset Information)

Job Level: BU4
Date Posted: February 4th, 2026
Closing Date: February 15th, 2026
Job Type: Full-time Term (12 months)
Category: Internal/External Opportunities

Powering a bright future starts with you!

At AltaLink, people are at the heart of our success. We are a team committed to doing the right thing for each other and our customers. We foster an environment that is inclusive, collaborative and high performing and we value personal accountability. Our people are empowered to continuously improve, deliver outstanding customer service and make a meaningful impact every day. We embrace the unique identities, experiences and perspectives of our workforce, reflecting the communities where we operate. Everyone at AltaLink can expect to work in a safe, respectful environment where trust and commitment are at the core of how we operate.

Oh, and, what do we do?

We power Alberta! Our transmission lines deliver electricity to millions of Albertans 24 hours a day, seven days a week. When you’re on our team, you’re supporting Alberta’s homes, farms, businesses and industries by providing the safe, reliable and affordable electricity they rely on. Whether working in the field or in the office, every AltaLinker contributes to keeping the lights on. Want to join our team? We’re excited to share that we are hiring a Business Process Analyst for a one year term.

Job Description:

The Business Process Analyst - Doc Control & Asset Info reports to the Manager, Document Control & Asset Information. This position will be responsible for review of return data, identifying and addressing concerns with data, optimizing the use of AltaLink's technology solutions as they relate to asset and project return data, documents, and systems, as well as assisting in related issues monitoring, troubleshooting, and report building. This role will interact with Asset Information and Document Control internal and external stakeholders in Projects, Asset Management, Field Operations, and S&IS teams.

Responsibilities:

• Research and become familiar with AltaLink’s technical and compliance data and document requirements for Substations, P&C, SCADA, Telecommunications, and Transmission Line assets, and support the document control and asset information daily process activities when needed.
• Identify opportunities for system-based improvements within the AltaLink asset information and document control processes. Develop recommendations, perform a key role in the implementation and training roll-out of developed enhancements or solutions.
• Develop business user processes and documentation regarding technical data and document management systems and train involved stakeholders.
• Develop power user level knowledge on the various software applications and tools used by the Document Control & Asset Information team.
• Provide asset and project data management support to AltaLink project initiatives and stakeholders ensuring compliance with applicable standards and practices. (E.g., Alberta Reliability Standards (ARS), Critical Infrastructure Protection (CIP), Information Security Management (ISMS)).
• Generate, resolve, and track queries to address problematic or missing data identified during data review activities and apply proper modification or correction to the database(s). Creatively identify automation opportunities to improve efficiency, accuracy, and quality of results.
• Serve the business by troubleshooting and problem-solving data or system issues, providing administration support, and implementing resolution. Support data integration in the areas of planning, coordination, and meeting customer expectations.
• Demonstrate key behaviors and meet identified expectations outlined in our four cultural pillars – one team, continuous improvement, customer focus and personal accountability.

Requirements

• Bachelor's degree or diploma in Business, Computer Science, Information Science, or related field.
• Minimum of 3 years of related experience in application administration and business analysis/process.
• Proven ability/experience in the above noted responsibilities.
• A solid understanding of business process and information management concepts and practices.

• Exhibit strong change management, critical thinking, and problem-solving skills.
• Demonstrate superior communication and presentation capabilities; successfully collaborate with a variety of cross-functional, technical, and non-technical, internal, and external stakeholders.
• Strong service orientation balanced with attention to data and document best practices and applicable compliance requirements. Able to manage multiple simultaneous projects with differing schedules and expectations.
• Proficient with Microsoft Office: Outlook, Word, Excel, PowerPoint, Teams, Power Apps, SharePoint, Visio.
• Working knowledge of data analysis tools to monitor and manage data quality and system performance from multiple data sources and systems.
• Experience using any of the following would be an asset: SAP Plant Maintenance, Bentley ProjectWise Explorer, M365 Power Applications, ENOSERV PowerBase, Azure, corporate ERP Systems, databases, and business applications.
• Exposure to engineering project and asset management environments and knowledge of engineering terminology would be an asset.
• Demonstrated ability to work independently or in a team environment.
• Effective communication (written and verbal) and interpersonal skills to interface with team members and customers to promote positive outcomes.
• Proven track record of good attendance and performance.

Notes:

AltaLink employees should be aware that we may contact your manager during the selection process.  Some positions may require job specific assessments, regular criminal record checks, additional AltaLink training, medical assessments, annual drivers abstract, and drug tests.  Please contact the Hiring Manager or Recruiter for further clarification if required.

We thank all candidates for their interest in a career with AltaLink. Due to the high volume of applications, we will only be contacting candidates being considered for an interview. We sincerely appreciate all interest and invite all candidates to follow us on LinkedIn, Facebook and/or X.

In proceeding with your application, you will be required to submit personal information to AltaLink through our applicant tracking service provider and this information will be accessible to AltaLink personnel involved in AltaLink’s hiring processes.  AltaLink also relies on third parties to assist in the hiring process and your information may be provided to them for this purpose. In the application process, AltaLink will require you to provide consent to the collection, use, and storage of your personal information for these purposes.

At AltaLink, we celebrate diversity and inclusion. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment regardless of race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, family status, source of income, sexual orientation or any other category protected by applicable provincial or federal law.

Benefits

• Extended Healthcare Plan (Medical, Disability, Dental & Vision)
• Spending Accounts
• Competitive Compensation and Bonus Plan
• Defined Contribution Pension Plan and Group RRSP
• Group Life Insurance
• Employee Assistance Program
• Vacation, Earned Time off, Birthdays Off Work and 13 Recognized Holidays
• Tuition Reimbursement
• Social Club
• Onsite Parking and Onsite Gym
• Wellness Programs