Clinical Change Manager (all genders)
ABOUT US
Our mission at Avelios is to build the leading software platform for the data-driven digitization of hospitals and patient care. To do so, we have built a modular software platform that digitizes and optimizes workflows in hospitals with cutting-edge technology in a user-friendly way. With our software, we enable hospitals, doctors & nurses to provide their patients with the best possible care.
We are growing fast and want to keep expanding our team and business to fundamentally digitize healthcare for the better. We appreciate different backgrounds and see diversity as one of our strengths.
THE TEAM AND ROLE
As a Clinical Change Manager (all genders) you will play a key role in supporting hospitals during the introduction of our Avelios software solution. This is a highly operational and people-centered position with on-site presence in hospitals. You will accompany clinical end users throughout trainings, go-lives, and hypercare phases and act as a central interface between hospital stakeholders and internal implementation teams. Your success will be measured by smooth transitions, high user acceptance, and stable operations after go-live. This role includes frequent travel to customer sites.
YOUR RESPONSIBILITIES
Coordinate end-user trainings and hypercare phases together with internal teams and external partners
Conduct on-site and remote trainings for clinical users prior to go-live, tailored to different roles and workflows
Act as the main point of contact during go-live and stabilization phases in hospitals
Manage change and stakeholders in the clinical environment, fostering acceptance and addressing concerns proactively
Collect, analyze, and document user feedback, issues, and improvement opportunities
Communicate and prioritize insights for internal teams to continuously improve our software and rollout processes
YOUR QUALIFICATIONS
Several years of hands-on experience in a hospital setting, with direct exposure to clinical workflows and solid expertise in medication and nursing processes
In-depth understanding of clinical operations, particularly medical documentation, medication workflows, and interdisciplinary collaboration
Practical experience in the implementation or support of clinical IT systems, with a strong awareness of the needs of physicians and nursing staff
Strong understanding of user needs in healthcare and a passion for intuitive, modern digital products
Excellent communication skills, empathy, and confidence when working with diverse stakeholders in a hospital environment
Structured, solution-oriented mindset and experience with documentation or ticketing systems
High level of ownership, resilience, and hands-on mentality
Fluent German and good working proficiency in English
YOUR BENEFITS
Variety in your tasks and the opportunity to take ownership
An international, informal team structure in a motivating start-up atmosphere, allowing you to participate directly in our customer growth story and the overall success of Avelios
Ability to gain valuable hands-on experience in a startup backed by leading international VCs
Support for your personal development through continuous learning and feedback
Set your own rhythm with flexible working hours and trust-based time tracking
A virtual stock option package (VSOP) that lets you participate in Avelios’ long-term value creation
A monthly meal allowance up to 75 euros, full coverage of the Deutschlandticket, Urban Sports Club or a subsidized Wellpass membership, a bike leasing program and Corporate Benefits that give you access to discounts from a wide range of providers in various areas