Community & Cohorts Manager
About Searchable
Searchable is building the category-defining platform for AI Search visibility.
As search rapidly shifts from links to answers, we help companies understand where they appear inside AI-generated responses, why they are being cited, and what actions actually improve visibility across platforms such as ChatGPT, Perplexity, Claude and Google AI Overviews.
Our AI Search Accelerator trains hundreds of companies and agencies quarterly through live, expert-led cohorts. It's one of our fastest-growing revenue streams and a core part of how we help customers master AI search.
This role joins at a pivotal moment. The curriculum is built, product traction is strong, and the focus is now on scaling cohort delivery in a way that is excellent, repeatable and measurable.
The Role
As Community & Cohorts Manager, you'll own the operational delivery of Searchable's cohorts.
This is not a passive coordination role. It's a hands-on operations position focused on making sure nothing slips, owning execution end-to-end and ensuring every participant has an exceptional experience across three simultaneous tracks.
You'll work closely with the founders, instructors, and team as Searchable scales cohorts from our fastest-growing revenue stream into a scalable program serving thousands of companies annually.
Cohorts have helped hundreds of companies master AI search, and we're scaling rapidly.
What you'll do
Program operations
Set up and manage Circle workspaces, Zoom sessions, and Slack communities for 3 tracks per quarter
Upload weekly module videos, workshop recordings, and resources across all tracks
Coordinate with instructors on schedules, content, and participant questions
Troubleshoot issues and ensure smooth delivery during live sessions
Community & engagement
Run daily community management across Slack channels and Circle discussions
Track participant engagement and proactively reach out to inactive members
Celebrate wins, share highlights, and foster peer connections
Respond to participant questions and escalate issues as needed
Systems & reporting
Build processes to scale cohort delivery efficiently
Track key metrics: enrollment, attendance, completion rates, satisfaction scores
Collect testimonials, run surveys, and gather participant success stories
Report on program health and identify improvement opportunities
Proactively stay up to date with Circle and other key platforms, regularly exploring new features and best practices to ensure we are using our tools to their fullest potential and continuously improving how we support the community.
Cross-functional collaboration
Work closely with instructors to ensure content is delivered on time
Partner with marketing to share participant wins and update landing pages with results
Coordinate with design/video teams on workspace setup and welcome videos
Help position cohorts as a key revenue driver through exceptional delivery
What we're looking for
Must-have
2+ years running live programs, cohorts, or online education operations
Strong organisational skills with a focus on systems and process-building
Experience managing multiple work streams simultaneously without dropping tasks
Comfortable with learning management platforms, Zoom, Slack, and project management tools
Excellent written and verbal communication, you'll be communicating daily in community channels
Self-starter who sees what needs doing and does it proactively
Nice-to-have
Experience with Circle, cohort-based courses, or community platforms
Background in EdTech, bootcamps, or online learning programs
Understanding of AI search, SEO, or digital marketing
Video editing or basic design skills
Experience scaling operational processes at a startup
Why Join
Own operations for one of our biggest revenue drivers
Direct impact on 300+ companies every quarter
Work closely with founders - high autonomy, clear ownership
Shape learning around the most exciting shift in marketing since social media
Build the systems that scale a category-defining product
Compensation
Salary: £50,000
25 days paid vacation and leading parental and childcare policies
Office-based, 5 days per week — we work best together in person