Contract Recruiter
We're looking for a Contract Recruiter to help us scale our Claims and Customer Experience teams. This is a 6-month contract with the potential to become a full-time role - you'll have real ownership from day one and a direct impact on how Lemonade grows its Customer Operations organization.
We believe three things matter for every role at Lemonade: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll
Run full-cycle recruiting for Customer Operations, owning pipelines from kickoff to close
Drive high-volume hiring at pace - consistently landing 8-10 hires per month across cohorts of 8-15
Lead structured interview processes that keep candidate experience high even when speed is essential
Partner with hiring managers to define evaluation criteria and build interview processes that actually work
Present and negotiate offers confidently, with strong close rates to show for it
Use data, recruiting metrics, and AI tools to sharpen sourcing strategies and forecast pipeline needs
Spot process gaps and bring forward concrete recommendations that make the team more efficient
What you'll need
3+ years of recruiting experience, with a strong recent background in-house
Bachelor’s Degree or equivalent experience
A track record of delivering in high-volume hiring environments without letting quality slip
Hands-on experience with an advanced ATS - Ashby or Greenhouse preferred
Comfort with recruiting metrics and KPIs, and the ability to use them to drive real decisions
The independence to operate effectively in a contract capacity with minimal hand-holding
Genuine curiosity about AI and a commitment to learning how it's reshaping the way we work
Ready to work in an office environment most days of the week
Please note that we are unable to sponsor applicants for work visas.
Unfortunately, we cannot consider applicants from these states: Alaska, California, Colorado, Montana, Hawaii, New Mexico and Puerto Rico.
Lemonade's US salary range for this temporary term of 6 months is $1,885 - $2,000 weekly plus benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.