Have you worked in a Digital Marketing Agency before?
Do you enjoy owning the process end to end ensuring all the parts are moving in the right direction?
At our client, Project Manager/ Account Managers own fulfillment end-to-end and are accountable for client success, performance, and growth.
They do not personally run ads or build GHL funnels but everything that happens in fulfillment runs through them.
ROLE SUMMARY
You are the owner of the client outcome.
From the moment a client pays until they are consistently growing revenue, the Project Manager/ Account Manager is responsible for:
If fulfillment breaks, stalls, or underperforms this role owns fixing it.
WHAT THEY ARE / ARE NOT
THEY ARE:
THEY ARE NOT:
Those roles report into fulfillment, but the Project Manager/ Account Manager owns the outcome.
CORE RESPONSIBILITIES (END-TO-END FULFILLMENT) are responsible for every step of fulfillment, including:
They ensure nothing falls through the cracks.
PERFORMANCE OWNERSHIP (NON-NEGOTIABLE) are accountable for:
They are expected to understand performance metrics, even if they are not the technical executor.
Requirements
THE 10 CORE HABITS WE EXPECT (BUILT INTO THE ROLE)
Our Project Managers/Account Managers consistently demonstrate these behaviors:
1.Frequent, proactive communication
Clients never chase for updates, weekly updates are standard.
2. Strong relationship ownership
They build trust while still holding boundaries.
3.Brand alignment vigilance
They ensure all content and ads “feel like the client.”
4.Obsessed with results
Performance is always visible and explained.
5.Proactive problem-solving
Issues are raised early with solutions, not excuses.
6.Clear expectations & transparency
No over-promising. No surprises.
7.Extreme ownership
No blame-passing. Ever.
8.Acts as an extension of the client’s team
Thinks in “we,” not “you.”
9.Consistency over time
Same level of care in month six as month one.
10. Listens to and implements feedback
Clients feel heard and see action taken.
REQUIRED BACKGROUND
Candidates must have experience in at least one of the following:
REQUIRED TRAITS
We are looking for people who are:
Success in this role is measured by:
This role is best suited for someone who:
This is not a passive role.
This is an ownership role.
Benefits
Fully Remote
Time Zone: US working hours
Salary $2000.00- $3000.00