The Dispatch Operations team at Voltus is laser focused on delivering MWs to the grid when it needs resources the most. When a dispatch is called, our team rapidly activates our portfolio of customers across programs throughout North America, and you'll be right in the middle of it.
As a Dispatch Operations Intern, you will own real tactical responsibilities during live dispatch events while also contributing to strategic projects that improve how we perform. You'll become a knowledgeable resource on grid operators and demand response programs across North America, interact directly with large industrial and commercial energy users, and build a strong foundation in energy operations. This is a hands-on role for someone who wants to make a tangible impact on the energy transition.
Reporting - Maintain and act on findings from our reporting tools, which include Python, Redash, SQL, Salesforce, and Google Sheets.
Performance (Post-Dispatch) - Document lessons learned and drive follow-through in post-dispatch cases. Continuously improve dispatch processes and customer readiness based on event outcomes.
Account Management - Support customer onboarding by coordinating Dispatch Verification (DV) scheduling and keeping onboarding projects current in Salesforce.
Load Monitoring - Monitor weather and pricing indicators, assist with customer scheduling requests, and help assess customer market offers in real time.
Documentation - Develop and maintain training materials and help educate teammates on dispatch processes and best practices.
Performance Analytics - Own a project centered on identifying patterns in dispatch performance across programs. This may include building reporting dashboards, analyzing historical dispatch data, and presenting findings and recommendations to the Dispatch Operations team.
Additional projects will be based on your background, education and interests. You will have the opportunity to work with more senior members of the team on these projects.
We hire people who are Bright, Gritty, and Good. For this role specifically, that means:
You are operations-minded and committed to zero-defect work
You show up prepared, every time
You don't wait to be told what to do
You ask questions, learn fast, and take initiative
You are ambitious, resourceful, dedicated, and mission-driven
You bring energy to the team and seek out opportunities to deliver value