Enterprise Account Manager
$70k - $100k USD
Raptive for Enterprise, the team dedicated to serving the company’s largest and most sophisticated publishing partners, is seeking a strategic and industry-experienced Enterprise Account Manager with deep expertise in programmatic monetization and a passion for building strong, sustainable relationships with multiple stakeholders.
The ideal candidate has a publisher-first mentality, hands-on experience in programmatic advertising, a clear understanding of the digital ecosystem and publisher challenges, and a consultative mindset that engages executive stakeholders.
The Account Manager will be responsible for managing client relationships, communicating and assessing performance changes internally and externally, and continuously seeking new opportunities for growth and improvement. They will take a consultative approach to developing deep customer relationships and collaborate closely with a number of internal, cross-functional teams, reporting to the Director of Enterprise Account Management.
What you will be doing:
Strategic Consulting & Client Leadership
Act as a strategic advisor to enterprise publishers, translating market shifts, advertiser buying behavior, and performance insights into actionable revenue strategies.
Proactively communicate meaningful, relevant information to the client via email, Slack, video conferencing tools, or in person when possible.
Stay up-to-date with the internal product releases and identify growth opportunities for all accounts within the book of business - from revenue-increasing opportunities to engagement and product adoption.
Prepare goal-driven Business Reviews and present them to decision-makers within the client’s organization.
Consult with publisher executives on yield strategy, direct vs. programmatic tradeoffs, and long-term revenue optimization planning.
Account Management & Performance
Own day-to-day relationships, meeting SLAs while balancing proactive planning with reactive needs.
Monitor performance trends, escalate major shifts, and align internal teams on next steps.
Coordinate onboarding, reporting access, and dashboard walkthroughs with clear analysis and context.
Partner with the performance team to identify ad layout optimizations for the clients and coordinate optimization plans.
Ensure timely and accurate onboarding for new clients, coordinating with internal teams and communicating onboarding needs and expectations to the client.
Growth & Continual Learning
Develop and build upon industry expertise, share knowledge and insights with internal and external stakeholders.
Feed publisher insights back into product/roadmap conversations.
Help define best practices and scalable processes for enterprise monetization.
The skills and experience you’ll bring to the job:
Strong relationship management and prior client-facing experience.
3+ years in programmatic advertising/monetization (publisher, agency, RevOps, AM, or platform/SSP-side).
Solid understanding of digital media and monetization ecosystem (e.g., DSP/SSP dynamics, SEO, affiliate, consent, brand safety, web vitals).
Analytical + strategic problem-solving; comfortable presenting to executive stakeholders.
Confident with data and tools (pivot tables, visualization platforms) and strong attention to detail.
Excellent written/verbal communication and ability to manage multiple priorities.
BA/BS required; AdOps knowledge is a plus.
About Raptive
Raptive is a new media company built for creators and home to one of the internet's largest and most diverse audiences. Raptive combines its position as the world’s largest ad management platform with comprehensive monetization, audience, and business solutions that enable creators to turn their passions and talents into thriving independent companies and enduring brands. We stand for the future of a diverse, open internet powered by the creativity and entrepreneurship of the independent creators and publishers it serves. Raptive has paid over $2.5 billion to thousands of independent creators. Join us in creating a more equitable and inclusive future for media. Raptive was recognized as a Fortune 100 Best Places To Work for 2024-2025.
The base salary range for this position is $70,000-$100,000. The range provided is Raptive’s reasonable estimate of the annualized base compensation for this role. The actual amount may be higher or lower based on non-discriminatory factors such as experience, geographic location, knowledge, skills, and abilities. This role is eligible for additional incentive compensation not included in the posted range.
For more information, visit www.Raptive.com or follow us on LinkedIn or Instagram.
Raptive is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We encourage candidates from all backgrounds to apply. Raptive is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach out to a member of our recruiting team.