ERP & OMS Support Specialist
Position Overview
Provide hands-on support for ERP, OMS, and retail POS systems supporting China business operations.
This role investigates system exceptions, supports controlled configuration changes, assists with integration issue analysis, and collaborates with global IT teams in India and the US.
This is not a helpdesk role. As part of a focused two-person systems team in China, the position requires structured troubleshooting, technical judgment, and the ability to narrow root causes before escalation.
Strong performance can grow into deeper local ERP and OMS subject-matter ownership over time.
Key Responsibilities
Requirements
PopSockets is dedicated to the practice of equal opportunity employment. We prohibit unlawful discrimination against applicants and employees on the basis of age, race, sex, sexual orientation, gender identity, religion, national origin, disability, military status, genetic information, color, creed, ancestry, or any other status protected by applicable federal, state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of interfering with an individual’s work performance, or creating an intimidating, hostile, offensive, unsafe or otherwise non-welcoming work environment. This policy applies to all employees, including managers, supervisors, co-workers; and non-employees such as customers, clients, vendors, consultants, etc.