Host

To provide a warm, professional welcome to all guests and ensure a seamless arrival and seating experience that reflects the standards of a five-star Hotel. The Host is responsible for guest interactions, managing reservations, coordinating guest flow, and delivering exceptional first and last impressions that enhance the overall guest journey.

Qualifications

Skills & Experience

• Previous experience in a high-end restaurant, luxury hotel, or similar environment preferred.

• Excellent interpersonal and communication skills.

• Strong organisational and multitasking abilities.

• Professional telephone manner and confident use of reservation systems.

• Ability to remain calm and composed under pressure.

• Flexibility to work evenings, weekends, and holidays as required, as well as shift patterns between the hours of 7am - 11pm.

Personal Attributes

• Impeccable presentation and attention to detail.

• Warm, welcoming, and service-focused approach.

• Reliable, punctual, and proactive.

• Team-oriented with a commitment to excellence

Additional Information

What We Offer

• Competitive salary.

• Share of gratuities.

• Supportive and collaborative team environment.

• Free on-site parking.

• Relais & Châteaux and Pride of Britain discounted stays.

• Opportunities for further training and development