Intake & Referral Coordinator
Job Opening: Intake & Referral Coordinator
Location: South Africa - Remote (US Hours)
Type: Full-Time
Hours: Monday to Friday, 9 AM - 5 PM EST
Key Responsibilities:
- Manage incoming client referrals and ensure all necessary information is collected to initiate the intake process.
- Serve as the primary point of contact for referral sources, maintaining strong professional relationships.
- Identify and develop new referral sources to support company growth.
- Gather and verify client information required to place clients on the waitlist.
- Maintain accurate records of referrals, inquiries, and waitlist status in the company’s systems.
- Communicate clearly with families, providers, and internal teams regarding intake status and next steps.
- Coordinate with clinical and administrative teams to ensure smooth onboarding of new clients.
- Monitor referral trends and provide feedback to leadership on opportunities for growth.
Requirements
- Previous experience in intake coordination, referral management, client services, or healthcare administration preferred.
- Strong organizational skills with the ability to manage multiple referrals and inquiries simultaneously.
- Excellent communication and interpersonal skills for building relationships with referral partners and families.
- Ability to work independently and proactively identify growth opportunities.
- High attention to detail and accuracy when collecting and managing client information.
- Proficiency with administrative systems, scheduling software, and Microsoft Office or similar tools.
- Experience in healthcare, behavioral health, or ABA services is an advantage.
Benefits
- Comfortable working U.S. hours
- Remote work from home
Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.