Key Account Manager
What you’ll be doing:
The Key Account Manager (Field) partners with OEMs, key dealer groups, and aligned businesses to build long‑term, strategic relationships that position carsales as a trusted partner. Going beyond day‑to‑day account management, you’ll work closely with senior decision‑makers to understand client strategies and drive growth.
Using strong industry insight and solution‑selling capability, you’ll provide tailored best‑practice advice, drive adoption of integrated carsales solutions, and maximise retention, ROI, and product uptake across dealer networks strengthening our highest‑value relationships and market leadership.
- Develop and execute account strategies by identifying growth opportunities, securing media and promotional partnerships, and leading contract negotiations, renewals, and pricing discussions.
- Build strong, multi‑level relationships with senior stakeholders, acting as the voice of the customer internally to influence platform and service improvements.
- Deliver clear performance, ROI, and market insight reporting, while monitoring industry trends and competitive activity.
- Drive retention and account expansion by proactively identifying renewal, upsell, and cross‑sell opportunities.
- Ensure operational excellence by achieving revenue and retention targets, managing pipeline and forecasting in CRM, and supporting dealer training and enquiries.
Qualifications
What we are looking for
- 3+ years’ experience in Key Account Management, Enterprise Sales, or Business Development managing large clients.
- Experience working with digital solutions and digital media, with a strong solution‑selling mindset.
- Proven ability to drive revenue and growth, supported by solid commercial judgement and negotiation skills.
- Demonstrated success building and influencing trusted relationships with senior (C‑level or equivalent) stakeholders.
- Strong capability using CRM platforms (e.g. Salesforce) to manage pipeline, forecasting, and reporting.
- Strategic thinker who can identify growth opportunities and influence outcomes using data and insight.
- Data‑driven approach, using performance metrics, market trends, and ROI analysis to inform decisions.
- Proactive problem‑solver who operates effectively in fast‑paced environments.
- Comfortable working autonomously while collaborating cross‑functionally to deliver customer outcomes.
- Strong commercial focus across revenue, retention, and account expansion.
Additional Information
A few other things we want to let you know about...
- As an equal opportunity employer, carsales welcomes applications from individuals of all backgrounds, identities, abilities, and life experiences. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and supported.
- If you have a disability or require adjustments to participate fully in the recruitment process, please let us know - we’re here to support you.
- We understand the importance of work-life balance and offer flexible working arrangements, including part-time options. If you’d like to explore this, just ask during the process.
- We’re also a proud Circle Back Initiative employer, which means we commit to responding to every applicant.
- Successful candidates joining the carsales team will need to complete a National Police Record check and must have full-time Australian working rights.
So come join us - because every role plays a vital part in our journey toward something big!