Learning & Development Coordinator

The purpose of this role is to support the effective delivery of the organisation’s Learning & Development strategy by coordinating training activities, managing learning systems and records, and assisting in the design and implementation of development programs. The role ensures compliance with regulatory and professional requirements, maintains accurate training data, and enhances employee learning experiences through structured programs, digital learning solutions, and engaging learning content.

Main Duties and Responsibilities

• Implement and coordinate the end-to-end training process.
• Assist the Learning & Development (L&D) team in the design and development of training programmes.
• Closely monitor training-related invoicing in collaboration with stakeholders and the Finance Department.
• Liaise with professional bodies (e.g. CII, ACCA, IFoA) for membership subscriptions and maintain accurate CPD records.
• Monitor HRDC training grants and collaborate on the timely submission of G1 and G3 applications.
• Support the L&D team in organising quarterly Induction Programmes.
• Monitor e-learning activities for new recruits on the Oracle platform on a quarterly basis.
• Action and follow up on reports generated from the Learning Management System (LMS) – Oracle.
• Ensure regular maintenance, data accuracy, and data cleansing on the LMS – Oracle.
• Create engaging short-form video content (e.g. Reels) to support Learning & Development initiatives, aligned with learner needs.
• Develop and design learning content, including articles, guides, presentations, and multimedia materials to enhance employee development programmes.

Requirements

Qualifications and Experience

• Degree holder in Human Resources, Learning & Development, Business Administration, or a related field.
• Minimum of two (2) years’ relevant work experience, preferably in Learning & Development, Training Administration, or a similar role

Skills and Competencies

• Strong communication skills, with fluency in both written and spoken English and French.
• Effective presentation and facilitation skills.
• High level of attention to detail.
• Strong planning and organisational skills.
• Problem-solving and analytical abilities.
• Strong team player with the ability to collaborate effectively.
• Proficiency in Microsoft applications (PowerPoint, Excel, Word, Teams).
• Knowledge of photo editing tools for LMS branding and visual content design (e.g. logo design on Oracle LMS).