Ops Coordinator
$75k - $100k USD
Title: Ops Coordinator
Reports To: Head of People
Location: Remote (US Only)
About Us
We’ve built the system of record for the $200+ billion insurance brokerage and agency market—an industry that forms the backbone of our modern economy. Amplo serves forward-thinking brokerages and agencies that want to modernize operations, reduce friction, and scale with confidence. Backed by strong strategic partners and investors, we’re building the operational foundation for the future of insurance.
About the Role
We’re hiring a highly organized, adaptable Operations Coordinator to support the day-to-day operational needs of the business. This is an execution-focused role designed to take recurring administrative and coordination work off leadership’s plate and help keep amplo running smoothly.
For at least the first 6 months, the work will be primarily hands-on ops and admin support—executing workflows, coordinating logistics, handling paperwork, and making sure nothing falls through the cracks. Over time, the scope can flex based on where the company needs the most help, but the core expectation remains the same: Be a highly reliable, proactive operator who provides day-to-day leverage to the leadership team—anticipating needs, owning execution, and ensuring the business runs smoothly behind the scenes.
This role is intentionally broad. One week you might be coordinating conference travel and organizing contracts; the next you’re scheduling interviews, supporting onboarding, or cleaning up a tracker that everyone relies on.
Key Responsibilities
Operational Excellence: Support day-to-day business operations across People Ops, GTM, Finance, and general company admin. Execute and maintain recurring workflows (contracts, approvals, signatures, documentation). Track tasks, deadlines, and dependencies to ensure smooth follow-through. Act as a central point of coordination across teams, helping connect the dots and move work forward.
Process & Systems Support: Help implement and maintain simple, scalable processes for internal coordination, vendor management, and reporting. Keep operational tools, trackers, and shared resources organized and up to date. Identify small but meaningful opportunities to streamline or simplify recurring work.
Documentation & Continuous Improvement: Create and maintain lightweight playbooks, checklists, and documentation for repeatable processes. Ensure contracts, customer documents, and internal files are uploaded, labeled, and stored correctly. Improve clarity and consistency in how operational work gets done over time.
People Ops, GTM, Finance & Admin Support: Support recruiting and People Ops efforts, including scheduling, onboarding tasks, and compliance and benefits admin work. Assist with customer- and GTM-related admin (social media, contract routing, CRM-adjacent tasks, internal follow-ups). Coordinate travel, scheduling, and logistics for interviews, conferences (e.g. ITC), events, and meetings. Partner with Finance and People on tasks that require accuracy, organization, and timeliness.
General Company Support: Jump in wherever help is needed—we’re a lean, high-ownership team where initiative matters more than titles. Take on ad hoc administrative and operational projects as they arise. Provide flexible support as company priorities evolve.
What You Bring
Experience, Aptitude, & Working Style
2–4 years of experience in operations, administration, coordination, or a generalist role
Experience in a fast-paced environment (startup, consulting, ops, or similar) is a plus
Comfortable working across multiple teams and shifting priorities
Organized, and versatile—you learn quickly and adapt easily
Low ego, high ownership: you execute with speed and strong follow-through
Detail-oriented and reliable; people trust you to close the loop
Clear communicator who writes well and keeps things moving
Tech-savvy and quick to pick up new tools, systems, and workflows
Nice to Haves
Exposure to People/Finance Ops, recruiting coordination, or HR admin
Experience supporting customer, GTM, or revenue teams
Experience documenting processes or maintaining internal playbooks
Startup or high-growth company experience
What We Offer
Remote-first environment with the ability to work anywhere in the US within 3 hours of EST
A whole-person approach to benefits including medical, vision, dental, disability, and life insurance
401(k) retirement plan with employer matching and safe harbor vesting
Meaningful work-life balance with an unlimited PTO policy and 13 paid company holidays
Annual wellness stipend to support your health goals
Paid maternity and parental leave policies
The base salary range for this position is $75,000 – $100,000 annually. The actual base pay offered may vary depending on factors including the candidate’s relevant experience, education, certifications, skills, and geographic location.
amplo is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status, or any other characteristic protected under applicable federal, state, or local law.
amplo participates in E-Verify to confirm the employment eligibility of all new hires. To learn more about E-Verify, including your rights and responsibilities, please visitwww.e-verify.gov.