Platform Support Technician (Porto)
You will be involved in RUN activities (MCO, operational support and level 2/3 administration, production management, task automation) as well as some Build tasks.
As a Production Engineer, you will be responsible for managing and supervising the application environments and middlewares related to the SaaS solutions offered by our company. Your main responsibilities will include:
Creation and management of application environments:
- Setting up environments for new clients and new products
- Configuring and deploying middlewares and applications
Application deployments:
- Performing deployments in test, pre‑production, and production environments
- Coordinating with development and operations teams to ensure reliable and efficient releases
Supervision and maintenance of operational conditions (MCO/MCS):
- Proactive monitoring of environments
Incident management and technical support:
- Analyzing and resolving incidents in collaboration with internal and external teams
- Proposing improvements to reduce incident recurrence
Qualifications
- 2 to 5 years of experience, particularly in integration
- Professional proficiency in English
- Advanced knowledge of system administration (Linux/Windows), reverse proxy servers (HAProxy, IIS), and databases (Oracle/SQL)
- Advanced scripting skills (PowerShell, Shell, Azure DevOps) and CI/CD
- Good knowledge of .NET would be a plus
- Autonomy
- Rigor and analytical skills to effectively resolve incidents
- Multitasking ability, attention to detail, and thoroughness
- Reliability, professionalism, and ability to work under pressure
Additional Information
OFFER
Attractive compensation package; • Excellent work conditions and environment (Centro Empresarial Lionesa).
ADDICIONAL INFORMATION
Generix is committed to build an inclusive environment, in which diversity and equity are truly part of our culture, so all our positions are open to people with disabilities. Generix will process your personal data in the context of your application. You have the right to access, correct, delete and object to information about you. For this, please send your request to dpo@generixgroup.com. For more information, please see the Privacy Policy available at www.generixgroup.com.
For more information, please check our website: www.generixgroup.com/pt
For application, please send your resume to: hr.pt@generixgroup.com