Polish Speaking Customer Service Agent In Greece - Fully Paid Relocation Pack

Mercier Consultancy is thrilled to announce an exciting opportunity for a Polish Speaking Customer Service Agent to join our team in Greece, complete with a fully paid relocation package! In this engaging role, you will assist Polish-speaking customers by answering inquiries, resolving issues, and providing information about our services. You will play a crucial role in ensuring customer satisfaction and enhancing our brand's reputation. If you're looking for a new adventure in a vibrant country and have a passion for customer service, we would love to hear from you!

Responsibilities

• Manage customer inquiries in Polish via phone, email, and chat, ensuring a high standard of service.
• Provide detailed information about the company's products and services tailored to customer needs.
• Resolve customer complaints efficiently and escalate issues as necessary.
• Document customer interactions accurately and maintain comprehensive records.
• Collaborate with team members to enhance service delivery and customer experience.
• Stay updated on company offerings and industry trends to provide informed support.
• Gather customer feedback to inform service improvements and contribute to team goals.

Requirements

• Fluency in Polish and English, both spoken and written.
• Previous experience in customer service is preferred.
• Strong communication skills and a friendly, customer-focused approach.
• Ability to manage inquiries and resolve issues effectively.
• Familiarity with customer service software is a plus.
• Openness to relocation and adapting to a new environment.
• Strong team player with the ability to work independently when needed.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...