Renewal Coordinator - Riata
* National Apartment Association's Top Employer of 2023 - 2024 - 2025 *
The Olympus Property Difference
Compassion plays a part in everything we do, in every interaction, at every level. Kind acts for our residents. Respect for our employees. Courtesy for our partners.
We pride ourselves on being #OlympusProud, and to us, culture is everything. Each of our team members contributes to continued success and is dedicated to ensuring we surpass every expectation so that we can commit to providing opportunities for growth, rewards, and recognition.
The Renewal Coordinator is dedicated to managing lease renewals and driving resident retention within the community. This role focuses on executing renewal strategies, maintaining accurate lease documentation, and supporting efforts to maximize both occupancy stability and rental growth.
Your Purpose & General Responsibilities:
- Embody the Olympus Property Core Values:
- Customer Care
- Teamwork
- Trust
- Family
- Fun
- Oversee and proactively manage the community’s renewal pipeline to ensure timely lease renewals and strong resident retention.
- Partner with the General Manager and ownership group to develop and implement renewal strategies that optimize rent growth while maintaining high retention rates.
- Maintain accurate and up-to-date lease files and resident records within the property management system.
- Address resident concerns related to renewals and coordinate resolutions with the General Manager or other members of the leadership team as needed.
- Maintain consistent attendance and punctuality.
- Perform other duties as assigned based on the evolving needs of the community.
- Adapt to changing priorities and responsibilities as the role develops.
Essential Needs:
- Strong proficiency in Microsoft Office applications, including Excel.
- Working knowledge of Yardi property management software required.
- Proven ability to deliver exceptional customer service.
- Ability to work collaboratively and effectively within a team environment.
- Strong verbal and written communication skills.
- Ability to understand and follow both written and verbal instructions.
- Excellent interpersonal skills with the ability to interact professionally and tactfully with diverse personalities.
- Highly organized, resourceful, and detail-oriented.
Benefits & Perks:
- Medical, Dental, & Vision Coverage
- Educational Assistance & Tuition Reimbursement*
- Pet Insurance
- 401(k) with Employer Matching*
- Short-term & Long-term Disability
- Critical Illness & Accidental Injury Coverage
- Life & AD&D Insurance
- Paid-Time Off Program
- Apartment Rental Allowance
- Sabbatical
- Career Pathing
- Team Building & Annual Events
- Opportunities for Growth
- Fun “Culture Days”!
What’s AWESOME about Olympus?
Well - ask our employees! Based on our employees' welcome feedback, we continue to create and see a trustworthy, family-oriented, fun environment unfold in our communities nationwide. Over the years, Olympus has cultivated an employee culture that promotes collaboration where ideas are openly shared and employees are happy to be engaged. We are proud to demonstrate that our onsite teams, our home-office teams, and our owner-operators are all ONE big team!
Olympus Property is an equal opportunity employer.