Sales Consultant/ Executive
- Sell and deliver a minimum number of vehicles per month as per assigned targets.
- Write complete sales orders and processes paperwork in accordance with dealership policies
- Utilize dealership sales control and follow-up systems.
- Attend product and sales training courses as requested by Sales Manager.
- Keep up to date on new products and services within the industry.
- Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintain a prospect development system.
- Conduct business in an ethical and professional manner.
- Satisfy the transportation needs of vehicle purchasers.
- Approach, greet, and help or give direction to any customer who enters the dealership showroom or sales lot.
- Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Explain fully product performance, application, and benefits to prospects.
- Describe all optional equipment available for customer purchase.
- Offer test drives to all prospects. Follow dealership procedure to obtain proper identification from customer prior to test drive.
- Exhibit high level of commitment to customer satisfaction.
- Know and understand local laws which govern retail automobile sales.
- Establish personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
- Keep abreast of new products, features, accessories, etc., and their benefits to customers.
- Know and understand equity and values and can explain depreciation to the customer.
- Ensure that the Sales Manager has an opportunity to meet each customer.
- Turn 100 percent of closed deals to finance and Commercial manager, along with properly completed paperwork (insurance information, trade title etc.).
- Prepare sold vehicles for customer delivery prior to customer arrival.
- Deliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
- Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
- Schedule first service appointment.
- Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
- Attend sales meetings and submit timely reports when required.
- Maintain professional appearance.
- Conduct other tasks as assigned by immediate supervisor.
Qualifications
Bachelor's degree in Business Management/Sales and marketing or a related field from a recognized university.
Additional Information
- Three - Five (3-5) years related experience as Sales consultant in automotive industry.
- Strong business acumen.
- Environmental adoptability
- Excellent negotiation and interpersonal skills.
- High agility, personal standards, and goal oriented.
- Good analytical, presentation and effective communications skills
- Good planning and organization skills.
- Detail-oriented.
- Excellent report writing skills
- Excellent problem-solving skills