Sales Operations Officer
Volton Hellenic Energy SA – powering Greece with Electricity, Natural Gas, and Telecommunications through Orizon.
We provide reliable solutions and build trusted relationships with our customers.
Through innovative services, we meet today’s energy demands while preparing for the challenges of tomorrow.
As Greece’s first multi-service provider, we seamlessly combine energy and telecoms, creating a unique ecosystem of value and convenience to our customers.
Recognized for a 3rd consecutive year as a Great Place to Work, we are proud of our people and our culture of excellence.
We are not just keeping up with the future – we are leading the way, setting the standard, and shaping what comes next.
As part of its development Volton strengthens its human resources in Athens and seeks a Sales Operations Officer with main responsibility the support and optimization of the Retail Shops Channel.
Responsibilities
- Operational support of the retail store network (company-owned & franchise)
- Ensure proper implementation of commercial policies, offers, and campaigns across stores
- Monitor sales performance, KPIs, and productivity per store
- Create reports and dashboards for Management and Retail Management
- Support CRM and sales tools (flows, leads, data quality)
- Manage daily operational issues (process issues, escalations)
- Collaborate with other departments to ensure smooth channel operation
- Conduct sales quality control and ensuring compliance with the regulatory framework
Requirements
- Bachelor’s degree in Business Administration, Economics, or a related field
- 2-4 years of experience in Sales Operations, Retail Operations, or Commercial Support roles
- Experience with physical retail store networks (ideally in energy, telecom, or retail sectors)
- Very good knowledge of Excel and experience with CRM systems
- Experience with franchise networks
- Good knowledge in process automation
Personal Skills
- Strong analytical skills and ability to process sales data
- Ability to coordinate multiple stakeholders
- Strong organizational skills, attention to detail, and a hands-on approach
Benefits
- A competitive fixed salary package aligned with your experience and expectations
- Hybrid working model
- Private insurance, corporate benefits and perks
- Continuous training and professional development
- Excellent professional environment
- Modern and productive working facilities
Don’t miss the chance to join a Great Place to Work–Certified company that fosters a positive work environment and is proudly recognized as a Best Workplace for Women 2025. Embracing an employee-first culture, we put people at the heart of everything we do; an approach honored with a Silver Award for Employee-Centric Culture and a Silver Award for Best Onboarding Initiatives.
All applications will be treated with confidentiality. If your CV meets the requirements of the job, we will contact you by phone to schedule an appointment. Information about the company on our site volton.gr