Senior Enablement Manager – Job Description
About the Role
Reporting to the Enablement Lead, this role is the first line of engagement with stakeholders and end users. It focuses on driving market readiness, working with users and champions across markets and global hubs to help define requirements for the Data, Tech and Ops (DTO) team for our global client.
This role focuses on delivering high-quality training, driving market readiness, coordinating user enablement queries, and supporting programme governance and reporting. It is a hands-on, operational role that sits at the heart of end-user adoption, capability-building and communication across multiple markets.
The Senior Enablement Manager works closely with the Product Enablement team, engineering, governance, reporting, delivery and market-facing (global brand team, local agency and hub) teams to ensure that enablement activities are aligned to the DTO roadmap, governance framework and Right First Time standards.
Role Summary
The Senior Enablement Manager supports the design and delivery of market enablement activities across training, onboarding, communication and programme coordination. The role acts as a structured interface between markets/hubs and the central DTO team, ensuring consistency, clarity, aligned messaging and high-quality enablement workflows. This position plays a vital role in ensuring user readiness, coordinating enablement activities across functions, responding to market queries, tracking progress and enabling a smooth rollout of DTO features, standards and ways of working.
Key Responsibilities
Enablement Strategy & Standards
Market & Hub Engagement
Training & Onboarding
PMO & Support Coordination
About You
Nice to Have
Flexible Working
At Omnicom Media Group, we are committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.
We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work.
Be Your Best
We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at beyourbest@omnicommediagroup.com to let us know how we can support you.
Diversity, Equity & Inclusion at OMG
At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.
We will process your personal data in accordance with our Recruitment Privacy Notice which is available onhttps://omnicommediagroup.com/recruitment-privacy-notices/.