Senior Software Engineer

Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. 

Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital.

Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!

We’re moving fast, and the numbers speak for themselves:

- Partnered with enterprise brands like Google, AAA, Ro, Coursera

- Raised $82M (top tier investors including Emergence & Homebrew)

- Completed 250MM+ calls

- Driven $7B revenue for customers

- Scaled to $## ARR

- Built amazing NYC (Midtown) in office culture

We’re searching for a Senior Software Engineer who is ready to redefine how businesses connect with customers. At Regal, you’ll work on systems that power millions of high-stakes interactions for leaders in healthcare, financial services, education, and other high-consideration industries. Our platform brings together AI agents, VoIP, SMS, email, and real-time event data to give businesses a single, intelligent interface for orchestrating every customer touchpoint.

We enable scalable, human-like conversations that drive real results by leveraging the power of AI-driven automation, ML, and predictive analytics, along with Twilio’s APIs and Regal’s event-streaming architecture. Engineers at Regal own problems end-to-end. You’ll influence product direction, shape technical strategy, and ship features that immediately reach large, active user bases. Join us to push boundaries, simplify complex workflows, and craft customer experiences that feel less like software and more like magic.

Libraries / Frameworks: React, NestJS, GraphQL

Programming Languages: Typescript, Python

Infrastructure: Postgres, Redis, Kinesis, DynamoDB, AI/ML Pipelines

This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F.

*If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you!