Technical Account Manager

Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. 

Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital.

Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!

We’re moving fast, and the numbers speak for themselves:

- Partnered with enterprise brands like Google, AAA, Ro, Coursera

- Raised $82M (top tier investors including Emergence & Homebrew)

- Completed 250MM+ calls

- Driven $7B revenue for customers

- Scaled to $## ARR

- Built amazing NYC (Midtown) in office culture

The Technical Account Manager (TAM) is a customer-facing technical expert who helps Regal’s customers fully realize the value of our platform. The mission of our TAM team is to ensure that the customer’s business objectives are being fully realized based on the way that the customer is leveraging the platform. Acting as a strategic advisor, they will guide customers through best practices, advanced product capabilities, and technical problem-solving to ensure Regal is deeply integrated into their operations and decision-making processes. This role plays a key role in driving product adoption, reducing technical friction, and ensuring Regal is used to its fullest potential. This role is essential to Regal’s long-term retention strategy and success will be defined by customer enablement, satisfaction, and adoption. The TAM will lead technical conversations independently, while escalating complex issues as needed.

This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F.

*If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you!