Solution Architect (Technical Automotive/Salesforce)
About Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
Position Summary
Gruve is seeking an Automotive Technical Architect (Salesforce) to lead the architecture and delivery of Agentic Automotive Solutions leveraging the Salesforce platform.
This role goes beyond traditional automation. You will architect and deliver agentic solutions (Agentforce / Copilot experiences) integrated with Salesforce Data Cloud, core Salesforce clouds, and enterprise systems (e.g., SAP). You will define how agents safely reason, retrieve grounded data, invoke trusted actions (Flow/Apex/APIs), and escalate to humans when required.
You will serve as a technical authority for automotive client programs, shaping scalable solution patterns across OEMs, Tier 1/2 suppliers, and dealership/service networks.
Key Responsibilities
Agentic Architecture & Delivery Leadership
- Architect and deliver Agentforce / Copilot solutions for automotive use cases.
- Define agent operating model: tool-use patterns, guardrails, grounding strategy, exception handling, and human-in-the-loop approvals.
- Design enterprise-grade agent governance including evaluation strategy, monitoring/observability, auditing, and security controls.
Salesforce Platform Architecture
- Serve as Subject Matter Expert (SME) across Salesforce core products including Sales Cloud, Service Cloud, Experience Cloud and relevant industry capabilities.
- Define scalable, secure architecture patterns aligned to Salesforce Well-Architected guidance.
- Ensure performance and reliability at scale (LDV considerations, async processing, bulkification).
Data Cloud & Enterprise Data Architecture
- Lead implementations using Salesforce Data Cloud including ingestion patterns, identity resolution, calculated insights, data graphs / semantic layer, and activation.
- Define architecture patterns with modern data platforms (e.g. Snowflake or Databricks) and enterprise integration tooling.
- Partner with data teams to design secure, compliant activation for agentic workflows.
Integration & Automation
- Define API/integration strategy between Salesforce and enterprise systems, including SAP and manufacturing platforms.
- Architect action execution patterns invoked by agents via Flows, Apex, MuleSoft/APIs, or event-driven patterns.
- Ensure integrations meet enterprise standards for resilience, security, and auditability.
Automotive Domain Architecture
- Lead architecture aligned to Salesforce Automotive Cloud (vehicle lifecycle, warranty/service, customer/driver relationships, householding, asset/vehicle data model).
- Define process flows spanning OEM, supplier, dealer, and service center ecosystems.
- Translate automotive data signals (e.g., telematics/service alerts) into actionable workflows in Salesforce + agentic orchestration.
Basic Qualifications
Agentic Solutions Expertise (Must Have)
- Demonstrated experience designing and deploying Agentforce / Copilot-style solutions in Salesforce.
- Strong ability to architect grounded agent experiences using Prompt Builder / orchestration patterns and governed tool invocation.
- Experience implementing guardrails, grounding, and hallucination-risk mitigation strategies in enterprise settings.
- Ability to design agent action frameworks leveraging Flow/Apex/API integrations.
Salesforce Architecture Experience
- 10+ years enterprise technology experience with 7+ years in Salesforce architecture roles.
- Deep hands-on expertise in Salesforce architecture across data model design, security model, sharing, identity patterns, and performance/scalability.
- Strong ability to lead technical solutioning with cross-functional stakeholders.
Industry / Domain Experience
- Experience delivering Salesforce programs in automotive and/or manufacturing environments (OEM/Tier suppliers/dealers/service ecosystem).
- Working knowledge of SAP integration landscapes (S/4HANA exposure strongly desirable).
Certifications
Required:
- Salesforce Certified Application Architect OR System Architect
- Salesforce Certified Data Cloud Consultant
- Salesforce Certified Agentforce Specialist
Plus at least one of:
- Salesforce Certified Automotive Cloud Consultant
- Salesforce Certified Manufacturing Cloud Consultant
- Salesforce Certified Integration Architect
Why Gruve
At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.
Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.