Solutions Architect
About EPOS
Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.
Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.
With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.
Role Overview
The SEA Pre-sales & Post-sales Solution Specialist (EPOS) supports the company’s expansion across Southeast Asia by bridging technical capabilities with partner requirements. This role is responsible for solution design, partner integrations, and post-implementation technical support for EPOS and payment solutions across regional markets.
Key Responsibilities
- Work with Sales and partners to understand technical requirements and design suitable POS and payment solutions.
- Lead technical discussions, solution presentations, and support Proof of Concept (POC) initiatives.
- Support system integration and implementation with partners across SEA markets.
- Provide technical troubleshooting and coordinate with internal Product and Engineering teams to resolve issues.
- Gather partner feedback and contribute to continuous product and solution improvements.
Requirements
- 5+ years of experience in Pre-sales, Solutions Engineering, or Technical Implementation within B2B software, SaaS, fintech, or payment-related industries.
- Experience with API integrations, system integrations, or cloud-based solutions.
- Familiarity with POS or payment solutions is preferred.
- Strong communication and stakeholder management skills.