Stakeholder and Communications Manager
- Fixed Term role – 3 years (end date 7 December 2029)
- Large transformation Projects and Programmes of work
- Supportive team environment
What you’ll be doing
With a significant infrastructure development programme underway, our internal and external stakeholders are at the heart of everything we do. We are looking for a Stakeholder Manager with the ability to act as a business partner providing strategic tools and support to our Infrastructure and Operations business units. You’ll be partnering with our teams in the successful delivery of stakeholder activities for highly complex programmes of work.
Your work will also help protect and enhance Auckland Airport’s reputation through strategic planning and risk mitigation.
Key responsibilities:
- Develop stakeholder engagement strategies and plans for Auckland Airport’s infrastructure projects and programmes
- Experience in drafting communication strategies, plans and delivering these by focussing on direction, coaching and safeguarding AKL’s reputation
- Partner with internal teams on their delivery and working closely with the Corporate Communications team to ensure consistent, holistic messaging.
- Take a forward-looking, strategic approach to engagement, mapping key milestones and ensuring alignment across the full programme or project lifecycle.
- Partner and collaborate with internal teams to deliver meaningful engagement with partners and stakeholders, sharing the vision and progress of the programme and addressing risks and issues effectively.
- Provide strategic advice and guidance to project teams and senior stakeholders on how to best engage with key partners.
- Ensure timely, consistent, and confident delivery of communications that align with both project needs and overarching corporate messaging.
- Proactively manage reputational risk and support communications and engagement during issues or crisis events.
- Champion best practice in stakeholder engagement across the organisation, supporting teams to build strong relationships, close the loop with stakeholders, and manage engagement end-to-end.
- Act as a role model for Auckland Airport’s “People First” approach to health, safety, and wellbeing.
What you’ll bring to the role
At Auckland Airport, we are a busy hive of activity, and a lot of what we look for is how you would align with our AKL values All In | Tātou tatou – How we feel, Know How | Kōkiri Tahi – How we think and Let’s Go | Karawhiua – How we act.
You’ll have strong stakeholder, communications and relationship building skills including experience of managing a diverse mix of stakeholder interests. You will be flexible, adaptable and comfortable with working in a complex infrastructure delivery and operations environment, translating projects to effectively engage with a varied ecosystem of stakeholders.
To ensure your success in this role, you will need:
- 5+ years of proven experience in stakeholder management, project management in large scale or infrastructure projects.
- Tertiary qualification in communications, public relations, project management or equivalent experience
- Excellent leadership skills including the ability to influence change and implement it in a positive way.
- Experience at developing and implementing a strategic partnering approach to stakeholder management.
- Proven experience in stakeholder management, ideally within large-scale construction projects in complex environments such as airports or other transportation services
- Sound knowledge of communications and engagement tools, techniques and channels.
- High level of accuracy with a people first and values-based approach.
About us
From the arrival of the Tainui Waka into the Manukau Harbour, Auckland Airport has always been a place of journeys. We stand proudly as the gateway to Aotearoa, welcoming travellers beginning their journeys, farewelling Kiwis to new destinations, connecting businesses and workers to new opportunities, and celebrating partners and investors who back us along the way. We have ambitions to be a global hub and a comprehensive development programme to deliver this vision.
With so many moving parts to keep the airport precinct running, it’s our collaboration and passion that keeps everything together. This is what our culture and heritage have been built on. When you work with us, you’ll share our ambition to be a great New Zealand business, and one that’s making a strong contribution to the wellbeing of our communities and economy.
E mahi ana mātou mō Aotearoa. We are working for New Zealand.
Auckland Airport is more than just a business. It’s a truly unique place with an important role to play in New Zealand’s recovery. Together we’re its custodians, knowing that the work we do has the power to create positive change for our customers, the community, the environment and for the prosperity of Aotearoa. We’re all about creating a sense of place where everyone can thrive, and one where others aspire to work. We’re a diverse and inclusive workplace and welcome people from all walks of life.
Whiria te tangata. Our values weave us together. They’re what we stand for, who we are and how we act.
Apply Now
If this role sounds like you, we’d love to hear from you. Click the "Apply" button now.
Please note that applications will be reviewed continuously throughout the recruitment period, and appointments may be made before the official closing date of the advert.
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