VA - Property Manager Assistant

DO NOT APPLY IF YOU ARE NOT EXPERIENCED IN APPFOLIO – IT IS A MUST-HAVE SKILL.

About the Role

Are you organized, confident, and ready to take on a key role in property management?

Smartland is seeking a skilled Property Manager Assistant who thrives in a fast-paced environment, communicates with ease, and knows how to keep operations running smoothly. If you enjoy problem-solving, supporting tenants, and ensuring everything is on track, this opportunity is for you.

Compensation

• $280/week
• Paid weekly
• Long-term, stable role with opportunities to grow
  
  

What You’ll Do

• Handle maintenance requests end-to-end (intake, tracking in AppFolio, vendor coordination, follow-ups, and closing tickets)
• Coordinate and oversee property maintenance and repairs across multiple units
• Support unit turn / make-ready processes including scheduling, checklists, vendor coordination, and quality checks
• Manage lease expirations, renewals, and agreements from start to finish to prevent gaps in occupancy
• Manage rent collections and payments with accuracy
• Communicate clearly with tenants regarding maintenance, lease terms, renewals, and service concerns
• Manage tenant move-ins and move-outs and ensure all documentation is complete
• Maintain and update property listings across platforms, ensuring accuracy of availability, rent, and unit details
• Keep accurate records of inspections, financials, and service requests
• Follow SOPs and ensure tasks are completed on time and with attention to detail
  
  

What We’re Looking For

• Proficiency in AppFolio (mandatory) – applicants without this will not be considered
• Proven experience handling:
  • Maintenance requests and vendor coordination
  • Lease expirations and renewals
  • Unit turn / make-ready processes
  • Property listings and availability updates
• Excellent spoken English
• Strong time management and organizational skills
• Experience with Google Sheets, Docs, Gmail, and Calendar
• A proactive, resourceful attitude and confidence in your abilities
• Ability to work independently and follow processes accurately
  
  

Why Join Smartland?

• Competitive pay with room for growth
• Be part of a supportive, professional team
• Gain valuable experience in property management
• Opportunity for long-term career advancement

CI: Technical Expert, Architect, Administrator, Scholar

Loc: International