Incident Management Coordinator

Work Schedule and Additional Information:

• Full-time, salaried, exempt position in the Quality and Compliance Department
• 40 hours/week; $962/week
• Work hours are 8:00am to 4:30pm, Monday-Friday, 30-minute lunch, rotating on-call. Opportunity for flexible work schedule after successful completion of 90-day introductory period.

Primary Responsibilities:

• Fulfill the role of agency Point Person for all reportable incidents per ODP Incident Management Bulletin 00-21-02
• Collect, prepare, and finalize incident reports within required timelines per state regulations
• Coordinate and conduct certified investigations of designated incidents and maintain confidential written documentation
  • Must obtain ODP Certified Investigator Certificate within introductory period
• Serve on committees as needed related to Incident Management
• Develop and conduct training programs pertaining to Incident Management
• Conduct root cause analysis and trend analysis to prevent future incidents of similar nature. Identify, analyze, and communicate patterns and trends related to reportable incidents to all departments.

Required Experience, Training, and Eligibility:

• Minimum of three years of experience working with MH/IDD population
• Must meet the criminal background requirement of the Older Adults Protective Services Act
• Must possess a valid driver’s license
• High School Diploma or G.E.D.
• 21 years of age or older
• Basic computer skills required