The Chief of Staff exists to close the gap between CEO Megan Hyatt Miller's visionary output and the accomplishment of the company's goals.
Megan's highest value to Full Focus is her ability to see what the company should become, make high-quality strategic decisions, act as its primary thought leader and intellectual property steward and creator, and spread the message of Full Focus to those who need it.
For Megan to make her highest and best contribution, goal-related projects must be sequenced and planned, cross-functional coordination must happen, operational rhythms must be designed and maintained, performance must be tracked, and presentations must be prepared. Megan possesses neither passion nor proficiency in these areas. Without a competent professional to own them, they will go undone or fall on Megan to do — both of which represent a strategic risk to the business.
Above all, the Chief of Staff owns Megan's clarity and focus. They determine what she should be working on and when, then ensure that everything outside of that is handled — through their own work, systems they build and manage, and the coordination of internal and external resources.
The goal is a CEO who knows exactly what she's responsible for this week, this month, and this quarter, and who has the freedom to focus there because the operational and logistical scaffolding is fully provided for.
This role requires a rare capacity for adaptability. Megan's personal circumstances — her health and her family — will at times require sudden course corrections. The Chief of Staff must be able to absorb those disruptions and keep the work moving without requiring Megan's compliance with rigid systems or processes. The scaffolding must flex to her reality, not the other way around.
Importantly, this role does not treat Megan's short Follow Through (Kolbe) or her frustration with Tenacity and Enablement (Working Genius) as problems to solve within her. They are fixed features of her design, not character flaws. The Chief of Staff's job is to make those gaps structurally irrelevant — building underneath her rather than asking more of her.
Requirements
1. Execution
The Chief of Staff directly executes or delegates the operational and follow-through work that Megan is accountable for but not suited to own. This includes:
2. Systems Design
The Chief of Staff builds and manages the operational infrastructure that keeps Full Focus moving toward its goals without requiring Megan's ongoing involvement. This includes:
3. Advocacy
The Chief of Staff serves as the active, ongoing guardian of Megan's focus and highest-leverage contribution. This includes:
4. Leadership
The Chief of Staff leads a lean team of operational specialists in a player-coach capacity, maintaining direct ownership of key deliverables while managing these functions on Megan's behalf. Direct reports include the Finance Systems Architect, the part-time Controller, the HR Contractor, and the PT Office Manager. Responsibilities include:
Benefits
Full Focus is a healthy team with strong leadership and a culture that genuinely feels like a family. We don't micromanage. We care about outcomes—not how things have always been done. What matters to us is that you love what you do and that our company succeeds. We measure both regularly.
We're committed to long-term growth for our team members. If you're looking for a place to do the best work of your career, put down roots, and grow alongside a brand you believe in, this might be exactly that.
Company Overview
At Full Focus, we empower high-achievers to win at work and succeed at life. Through our best-selling Full Focus Planner and world-class business coaching, we help thousands of professionals live and lead intentionally.
We are unapologetically values-driven. We work hard and rest well. We believe the most meaningful success is holistic—accomplished without sacrificing your health, relationships, or purpose. Our team is fast-paced, collaborative, and committed to the pursuit of excellence.
This is a full-time, salaried position that reports to our Creative Director. This position is eligible for our industry-leading benefits package, including premium health care (we cover 100% of your premium and 50% of your dependents’), generous PTO, a tiered bonus incentive plan, and paid maternity and paternity leave, among other stellar perks. This position requires candidates to reside in Nashville, Tennessee, or within a reasonable driving distance for regular in-person meetings weekly. Employees are expected to work synchronously from 9-3 pm CT, Monday through Friday, and whatever additional hours are necessary to achieve the outcomes they are responsible for. We are simultaneously committed to delivering the operating results we commit to as a team while also having the margin we need for our health and most important relationships. To that end, we allow flexibility to pick up children from school, attend to personal matters or appointments, etc. so long as you complete your work and communicate with your supervisor about it in advance. And, we encourage employees to constantly evaluate the efficiency and effectiveness of their work to enable them to "achieve more by doing less”.
Work Environment
Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.