Communications and Marketing Lead (UK - Healthcare)
At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast 🚀
It’s not easy. Nothing worth doing ever is.
Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work.
From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam.
We’ve already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human-centred support. We’re also launching globally, helping practitioners across the USA, EU, and Australia make a difference.
About the role
Beam’s mission is to give everyone access to human-centred welfare services. Great technology is the key to providing this at scale, and we’re building a suite of AI products to revolutionise frontline work.
There’s lots of excitement across Government around using advanced technology to tangibly improve the lives of residents and with Beam Notes we are pioneering the use of AI in frontline services.
Your role is to work hand in glove with our commercial teams to tell powerful stories about our innovation, impact, insights and more to prospective customers through a range of channels.
This is a broad and hands-on role. You’ll come highly capable on some existing marketing or communications disciplines and be hungry to develop new capabilities in a supportive team environment.
You’ll also thrive with the ownership that comes from being a “Full-Stack Storyteller” for your customer verticals: able to set and execute against strategy alongside senior commercial leaders.
On the cusp of an exciting rebrand, and with a goldmine of compelling and moving stories to tell, our Marcomms team is being built out in earnest for the first time in Beam’s history. This role will play a pivotal role in supercharging our mission through the power of storytelling.
This role will start off as a maternity cover, then move into covering a different vertical as the team expands.
You’ll be
Becoming an expert and trusted partner in your customer geography and verticals: working closely with Sales and Customer Success to proactively identify opportunities, and regularly speaking to customers to develop a deep understanding of frontline work and AI
Forward planning your integrated Marcomms strategy: you’ll have high ownership to design and execute on a strategy using a range of potential tools and channels, including:
Written and visual content - such as Insights, Success Stories, and company news - on our owned and social media
PR and influencer marketing
Conferences and hosted events
Webinars, podcasts and virtual events
Partnerships
Research reports
OOH and merchandise
Newsletters and email communications
(Anything else you think we’re missing!)
Spotting and crafting “the story opportunity”: whether that angle is AI, social care, employment, human interest or data-led - you’ll spot it and tell it compellingly
Building journalistic and influencer networks: with Tier 1 and trade press, you’ll proactively and reactively pitch stories, and identify vertical-specific champions who command the respect of our customers
Working with functional experts to support your work: whether data-driven performance marketers, designers or with our global events support, you’ll work collaboratively and move fast
You are
A natural storyteller: spotting the hook and holding people’s attention with ideas, words and visual components comes naturally to you
A doer: AI will accelerate us, but you still enjoy the craft of writing and satisfaction of getting stuff done, whether writing an award-winning award application or securing a high-profile podcast for a cofounder
Results-driven: you thrive working towards ambitious targets that mean you - as a Full Stack Marketer - let us punch above our weight with brand awareness in our SMB and Enterprise verticals
Adaptive and resilient: you thrive in a dynamic environment and are optimistic about overcoming obstacles while maintaining motivation
Passionate: you’ll be using using the power of storytelling to help deliver our mission
You'll need
High level of autonomy and ownership: as the sole “storyteller” accountable for your verticals, it will be your job to build strong relationships with customers, colleagues, and the knowledge necessary to tell stories effectively
At least 4 years’ relevant experience: you’ll need to have got your hands dirty with at least two of Social Media, Blogging, PR, Events, and Email Marketing
Hunger to level up your Marcomms capabilities: you’ll have deep curiosity to level up in new disciplines to become a true Swiss Army Knife of Marcomms, and the ability to swiftly learn and use tools like Webflow, Canva, Figma and Customer.io
Excellent written and spoken English: you are adept at writing clear, concise, human English and can tailor messages to audiences, whether senior government officials, frontline staff, or prospective employees. Bonus points for fluency in any European languages too.
Creativity: there is no playbook, you’ll be writing it with the support of other “Full Stack Storytellers” from across Beam
About Beam
Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co-working space, fully equipped with rooftop views, an onsite barista and kitted out gym.
We’ve picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian.
We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Booking.com, Calm, Shazam and Dropbox.
Perks
Generous EMI-qualifying share options
Access to therapy, coaching, classes & content - powered by Oliva
Your own financial well-being coach, through Bippit
Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays
Work remotely up to 6 weeks a year
Eligible for a 6-week sabbatical after 3 years in service
Nursery scheme through Gogeta
Healthcare cover through Benenden Health
Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks
£200 WellBeam budget for activities enhancing wellbeing and professional development
Annual membership to Shoreditch Exchange gym (London office only)
Pension scheme where we contribute 3% of your salary and you contribute 5%.
Free subscription to the Calm meditation app
Discounted bike and accessories with Cyclescheme, and tech products with Techscheme
Start your journey to a more impactful career today. We're excited to hear from you.
Reasonable adjustments:
Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices.
We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required.
If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so.
Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.