Coordinator, Marketing & Communications

Opening in September 2026, the Lucas Museum of Narrative Art is dedicated to illustrated storytelling.  Founded by George Lucas and Mellody Hobson, the museum’s collection features works by artists including Norman Rockwell, Kadir Nelson, Jessie Willcox Smith, N. C. Wyeth, Beatrix Potter, Judith F. Baca, Frida Kahlo, and Maxfield Parrish; as well as comic art legends such as Winsor McCay, Jack Kirby, Frank Frazetta, Alison Bechdel, Chris Ware, and R. Crumb; and photographers Gordon Parks, Henri Cartier-Bresson, and Dorothea Lange. The Museum also houses the Lucas Archives, containing models, props, concept art, and costumes from Lucas’s filmmaking career. 

Designed by Ma Yansong of MAD with a landscape by Mia Lehrer of Studio-MLA, the Museum is in Exposition Park, Los Angeles, on an 11-acre campus that includes new green space and a 300,000-square-foot building with galleries, two theaters, a library, restaurant, café, retail store, and community spaces.  

POSITION SUMMARY 

The Coordinator, Communications and Marketing will play an integral role in supporting all functions aligned with the Communications and Marketing division’s focus on building awareness of and excitement for the Lucas Museum to a wide array of audiences in the lead up to and after the museum’s opening.  

Reporting to the Manager of Marketing, the Coordinator will play a key role in knitting together the various activities of the division. They will assist with a wide range of projects, engage with a variety of internal and external stakeholders, and coordinate a variety of projects to engage internal and external audiences with the museum. They will be an excellent communicator and able to work easily with a wide range of working and personality styles. As a thought partner to the team, the Coordinator will contribute to the development of communications and marketing initiatives that will build a rhythm of external activities from now through the opening to bring the Lucas Museum to life for the public.  

The ideal candidate will have proven work experience as a coordinator or similar role within a marketing and communications team, knowledge of traditional and digital communications and marketing tools, and familiarity with CRM systems, email communications tools, project management tools, digital asset management, and website content management systems. Experience in creating social media content and using the Adobe Creative Suite are desired. The Coordinator will maintain deep awareness of activities across the division, helping to facilitate the execution of programmatic goals and operations that bear out the museum’s mission, vision, and values.  

This is a great opportunity to learn about the big picture and daily activities of a modern museum’s communications and marketing team. Learn about messaging, media relations, campaign development, online advertising, marketing metrics and analytics, and the fundamentals of communicating about the launch of a new museum. 

RESPONSIBILITIES 

Work with the Communications and Marketing team to develop and implement strategies for promoting the museum’s exhibitions, public programs, collections, development, and other initiatives

Coordinate project management across the division to ensure all activities are connected and on track

Manage production schedule for all communications and marketing activities and ensure all deliverables are submitted within deadline

Assist in the creation of content for the museum’s website and social media channels

Assist with the creation and distribution of reports about the division’s activities including press coverage, website and social media analytics, advertising, and more

Assist in the creation and distribution of communications and marketing materials, emails, press releases, signage, and event collateral

Assist in ensuring all communications and marketing initiatives are communicated thoroughly internally

Participate in the onboarding, setup, and management of the museum’s CRM system

Participate in the execution of programs and events hosted by the museum, including community activations and booths, press events, public programs, photo and video shoots, and more through development of marketing materials, outreach plans, email communications, onsite signage and logistics, and more

Coordinate production, management, and distribution of all branded items

Support division staff with operations and administrative logistics, including ordering supplies, facilitating contracts, and liaising with various partner contacts

Schedule internal and external meetings; send agendas and follow-up emails for division-hosted meetings

Maintain a centralized archive of print and digital communications

Track and report on division budget

Lead onboarding processes for new staff

Support activities throughout the division as needed

Other duties as assigned

·       Analytical Rigor: Simplifies complex problems by using critical thinking to evaluate problems, gathering information, incorporating multiple perspectives, understanding causes, and identifying best-possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations. Adopts an audience-centric approach, understanding the needs of the audience and incorporating them, as appropriate, into the decision.

·       Courageous Communication: Intentionally works well with others both on the team and cross-functionally to achieve individual, team, department, or organizational goals. Values diverse input and working with others as a way to achieve the best output possible.

·       Collaborative Excellence: Displays courage when handling difficult conversations and genuinely and intentionally communicates. Relays key messages effectively, targeted to specific audiences. Identifies others' communication styles and perspectives, adjusting language and approach accordingly. Employs active listening to understand, rather than reply. Asks for, integrates, and values feedback from team, peers, and leaders.

·       Adaptive Resilience: Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.

·       Inclusive Interaction: Actively contributes to an environment in which all employees feel a sense of belonging, valued for their differences and empowered to participate and contribute freely.

Associate’s degree in Marketing, Communications, Digital Design, Business, or a related field; Bachelor’s degree preferred

3-5 years related experience in nonprofit, arts, museum, advertising, communications, design, or other relevant industries

Excellent verbal and written communications skills

Excellent organizational skills

Excellent prioritization and time management skills

Commitment to accuracy and exceptional attention to detail

Interest in museums, art, and culture

Strong interpersonal and relationship management skills with the proven ability to clearly communicate to a wide range of individuals from varied backgrounds

Self-motivated with high initiative and resourcefulness

Flexibility and adaptability in a fast-paced work environment

Photography and videography skills are a plus

Broad familiarity with principles of communications and marketing

Experience using project management tools like Airtable, Asana, Quickbase, and others

Expert knowledge of the Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint

Experience using Adobe Creative Suite

Experience using email communications tools like Mailchimp; experience working within a website CMS system; experience with organization-wide CRM systems

Impeccable integrity and ability to maintain confidentiality; excellent judgment

Ability to work effectively and timely on a wide variety of projects concurrently, with concern for the tasks assigned and the goals of the department

Able to maintain a cool head while managing competing priorities and a high volume of activity

Ability to take direction and consolidate feedback

Ability to prioritize, multitask, and work independently and in partnership with others

The Lucas Museum of Narrative Art embraces diversity and equal opportunity. We are committed to building a team that represents and supports a variety of backgrounds and perspectives. The Lucas Museum fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain the best qualified people from a diverse candidate pool. Applications from traditionally underrepresented communities are encouraged.

The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.

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The Lucas Museum of Narrative Art is dedicated to the art of illustrated stories. Our mission is to inspire and connect people through the exploration of visual stories and their influences in society. 

Our internal and external practices are shaped by the following beliefs and behaviors.

People First: We meet people wherever they are (physically, intellectually, emotionally). Our inclusive practice connects who people are and what they find emotional in works of art.

Inspired: We believe that art can move you to feel, think, reflect, and act.

Collaborative: We believe that nimble thinking and working together yield exponential results.

Amplify the social impact of storytelling and illustration. 

Connect to a broad and diverse public.

Create a healthy and durable institution.