Junior Pre-Arrival Concierge - Ibiza (H/F/X) - Temporary Contract

This position is ideally to be filled starting April 1st, 2025 for 5 months - Entry-Level Position

As a member of the Pre-Arrival team, the Pre-Arrival Concierge plays a key role in managing and supporting Le Collectionist clients before their arrival. He/she will design the best itineraries to ensure an unforgettable on-site experience. Additionally, with the support of the local team, he/she will be responsible for sourcing, negotiating, and contracting the best partners that meet Le Collectionist standards.

Key Responsibilities:

1. Client Management and Le Collectionist Support:

   • Assist clients in organizing their stay by offering high-quality services and experiences.

   • Provide quotes for services and experiences.

   • Issue guest itineraries.

   • Ensure smooth information transfer and follow-up with local teams.

2. Consolidation and Development of Local Partner Network:

   • Manage relationships with existing partners across multiple destinations.

   • Expand the partner network and the range of experiences in existing destinations.

   • Update and produce catalogs presenting services and experiences in French and English.

   • Support marketing in updating destination guides with new restaurants and points of interest.

3. Administrative Tasks:

   • Edit and update all suppliers and rates in the system.

   • Generate quotes and invoices in the system.

   • Edit itineraries in the system.

   • Develop communication materials (catalogs).

Qualifications

Experience & Skills:

• Excellent oral and written communication skills in English. Spanish and French are a plus.

• Interest in the luxury sector and a willingness to work with event logistics.

• Ideal for recent graduates or early-career professionals

• Strong commercial sense and a passion for sales.

• Candidates with atypical profiles who are comfortable working in a team.

Personal Qualities:

• Customer-oriented, attentive to client satisfaction and loyalty, with strong interpersonal skills and the ability to build relationships easily.

• Excellent interpersonal skills and autonomy.

• Detail-oriented with the ability to prioritize tasks.

• Versatile, creative, responsive, service-minded, efficient, empathetic, and proactive.

• Team spirit with a passion for training new team members.

All our positions are open, on an equal-competence basis, to employees with specific needs or accommodations related to a disability.

Additional Information

Perks:

• 🍽️ Meal vouchers worth €8 each (50% covered by Le Collectionist).

• 💻 Company Mac computer and mobile phone.

• 🎂 One day off for your birthday 

• 🏡 Up to 2 days of remote work per week.

• 🎊 Year-round events (Christmas Party, Summer Party, etc.).

Process:

1. Initial call with HR

2. Job interview with the manager

3. Submission of a Business Case

4. Presentation of the Business Case to the manager

5. Reference checks