Recruiter, Business

About Us

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

Here’s a little more:

• Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)

• Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more

• Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission

• Truly global team - 250+ people, 50+ nationalities, 50+ languages

• Guided by our values - ownership, impact, humility, and heart - in deed, not just word

Role

Taptap Send relies on hiring the best people to achieve our goals, as a Recruiter, you are a core enabler - you will play a crucial role in our growth and success.

You’ll join an established, high-performing recruiting function. This role is about adding leverage: owning searches end-to-end, driving quality and pace, and helping us scale a best-in-class global hiring engine.

You’ll own multiple searches end-to-end across Core Services, supporting teams globally (UK, EMEA, US, and emerging markets), while partnering closely with hiring managers from kickoff through close.

You will be based in London, and should be excited by an in-office working culture

Responsibilities

Execution

• Own roles end-to-end: intake, sourcing strategy, interview design, offer, and close

• Build and execute tailored sourcing strategies per role, blending outbound headhunting with high-signal inbound

• Move quickly without sacrificing quality; maintain strong momentum from kickoff to offer

Stakeholder Partnership

• Partner with hiring managers to define role scope, success criteria, and “what great looks like”

• Act as a trusted advisor - challenging assumptions, raising the bar, and influencing decisions

• Upskill hiring managers on interviewing, calibration, and decision-making

Quality & Process

• Maintain high standards for candidate assessment, interview quality, and candidate experience

• Own and improve SLAs, KPIs, and funnel health (speed, quality, volume, conversion)

• Continuously refine hiring processes as we scale

• Raise the bar - comfortable saying no, slowing down when needed, and protecting hiring quality at all costs

Requirements

• Experience recruiting for business and core services in a fast-paced environment

• Background in agency or in-house at a startup / scale-up (ideally Series A–D)

• Proven track record closing high calibre candidates in competitive markets

• Strong sourcing instincts and a bias toward proactive, creative headhunting

• Data-literate: uses metrics to diagnose problems and improve outcomes, not just report activity

• Comfortable operating with ambiguity; resilient, adaptable, and calm under pressure

• High ownership mindset - no task too small, but always focused on impact

• Strong judgment and backbone: able to challenge stakeholders and defend decisions with clarity

We care far more about judgment, drive, and craft than years on a CV

Also you are

• Outgoing - you love speaking to people and enjoy building meaningful relationships
  

• Execution Oriented - we have an ‘impact first’ philosophy and a lot to get done. You should be able to take an idea to implementation
  

• Mission Oriented - you are passionate about working for a net positive organisation / tech for good
  

• Organised - you have a system for how you approach your work that can keep you on track in a scrappy startup environment

• Driven - you thrive in a fast-paced, target oriented company

Taptap Values 

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.