Retail Operations Specialist - 4SQ SAP (10 month fixed term)

Kia ora.  We’re Foodies.  You know New World, PAK’nSAVE and Four Square right?  That’s us!  With 300+ stores and over 24,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life.  Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.

Our Retail Operations and Transformation team maintain a strong focus on SAP support, in-store operations, and checkouts across all three retail banners.  Monitoring a range of important metrics, the team are also involved in new store openings, ownership changes, and various business initiatives.

We’ll be extending our SAP deployment to 102 4Square stores to drive greater efficiency, automation, and consistency across operations, while continuing to support a tailored customer experience.

As a Retail Operations Specialist, you will play a key role in the successful deployment of SAP into existing Cheeky Charlie Four Square (4SQ) stores. You’ll work closely with store teams and relevant internal and external stakeholders to ensure a smooth transition. With a strong operational lens, you’ll influence and support store owners and their teams in adopting best practice processes and fully leveraging the SAP system. You’ll be involved across all stages of deployment—from data and process readiness to go-live and business handover—ensuring stores are set up for long-term success.  This role is fixed term until November 2026.

Some of your responsibilities will be to:

·       Influence and support store owners and their teams to adopt operational best practices during the SAP deployment.

·       Promote consistent and effective use of SAP across all impacted areas of the business.

·       Deliver assigned deployment activities efficiently, ensuring alignment with project timelines and budgets.

·       Ensure operational readiness across all key areas including buying, inventory, pricing & promotions.

·       Lead operations training, business briefings, and coordinate with broader deployment teams.

·       Coach and support store teams in adopting new operational processes.

·       Deliver training, assess competency levels, and proactively identify gaps before cutover.

·       Execute key in-store deployment tasks, including setting up pricing, promotions, SAP locations, POS PLUs, SCO picklists, and stock counts.

·       Provide on-the-ground support during the post-go-live phase.

·       Support the Deployment Manager in transitioning stores to “Business as Usual” operations.

We’re committed to providing awesome experiences for our people, including offering a range of benefits:

·       Free carparking, we’ve got over 1,000 carparks including 36 EV plugs

·       Onsite café with subsidised meals, mini mart, 5% discount at our retail stores

·       Flexible working options, a day off on your birthday

·       Inhouse learning and development courses, flu vaccinations, and social network groups (we call them Tribes)

With a strong background in retail operations, with in-store experience highly valued, you’ll be results-oriented, with a clear focus on customer outcomes.  You’ll also bring with you a proven track record in stakeholder management and relationship-building with a solid understanding of SAP in a retail setting.

·       Great attention to detail and well-versed in process management.

·       Strong communication skills and ability to build lasting partnerships.

·       Experience in project management and working within structured deployment frameworks.

·       Prior involvement in SAP deployments is a definite advantage.

We’re interested in your diverse experiences, your strengths and how adaptable you are to learn and grow.  If you don't meet every requirement, but feel this role could be for you, we’d still love to hear from you!

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to Recruitment.Foodstuffs@foodstuffs.co.nz. Accommodations could include, interview location, sign language interpreter, assistive technology.