Senior Commercial Officer

The Senior Commercial Officer is a Singapore based position reporting to the CEO.  The primary responsibility of the role is ensuring the integrated commercial success of the organization. Your role requires a combination of strong technical solution selling skills with strong marketing, sales, channel, and business development skills.

As the Senior Commercial Officer, you will take ownership of the customer and the customer interface with the company’s product and service offering, making sure that all functions of the organization are aligned to meet its strategic commercial objectives.

You will work closely with all other departments of the company to ensure decisions align with operational realities and maximize market opportunity – this role will be the leader of this interaction, information sharing and decision making. The role will also serve an external-facing purpose at conferences and industry events.

This role will be based in Singapore with frequent travel within Asia; and travel to Europe, US and other parts of the world as required.

Strategy & Leadership:

• Define and execute revenue and commercial strategy for the organization under the Management and board approved P&L objective.
• Retain, secure, and grow revenues while meeting Management approved P&L objectives from target markets in a fully competitive renewable energy marketplace.
• Provide strategic direction and plans for the company with regard to all commercial functions including sales, the retail, marketplace, marketing, and customer experience.
• Maintain working relationships with governmental officials, senior management from industry-related partners, manufacturers, distributors and suppliers, counterparts from the broader renewable energy community.
• Provide guidance in evaluating commercial and Industrial energy storage system projects, integrated grid projects and distributed generation systems.

Sales (Direct & Indirect):

• Develop and maintain regional and national channel strategies for distribution, partnership, sales, and installation of VFlowTech - PowerCube products across all customer verticals.
• Develop annual sales plans and projections per region and per market verticals.
• Develop annual marketing plans per region and per market verticals.
• Develop and manage Go-to-Market Strategy and work cross-functionally to define measurable objectives and key results for short- and long-range planning purposes, constantly reporting on metrics and driving transformation by leveraging data.
• Support the development and implementation of pricing strategy for VFlowTech.

Business Development:

• Plan and coordinate the implementation of business plans and the penetration of new markets with focus on multi location enterprise clientele.
• Develop a market feedback mechanism regarding competitive offerings, prospect needs and generate product development ideas.
• Monitor and review all documentation required for requests for proposals (RFPs).
• Develop an in-depth knowledge of company offerings and expert industry knowledge to identify and exploit profitable business opportunities.

Marketing:

• Lead development of a robust marketing strategy with an emphasis on building top of mind awareness, creating brand equity, gaining significant market share.
• Build and maintain marketing planning functions of capacity and revenue forecasting, communicating with customers about financing options (working closely with Finance, financing partners and channel partners), and identifying competitive intelligence that support marketing, financial planning and integrated resource planning (IRP) needs.
• Determine the omnichannel approach and identify the appropriate media mix and messaging to deliver marketing campaigns to VFlowTech’s customers.
• Create opportunities for VFlowTech’s customers, markets, new industry developments and standards to align with and advance business goals.
• Develop recurring sector, channel distribution and direct sales focused customer engagement forum with a strategic below the line marketing outcomes.

Customer Experience:

• Build and operate a state-of-the-art customer centric customer experience processes to ensure every interaction between customers and the organization.
• Develop and implement strategies to improve the net promoter score (NPS) of the business.
• Lead efforts to broaden the scope of market segments served by VFlowTech, creating marketing flexibility and instilling responsive and timely delivery of VFlowTech products and services.

Qualifications

• Pertinent university degree and MBA or equivalent experience.
• MBA, CFA, managerial, or directors’ courses are a plus but not a requirement; additional training or graduate programs in relevant scientific or management fields are a plus but not a requirement.
• 10+ years of relevant experience in supervisory commercial role.
• Excellent understanding of the renewable energy marketplace and experience in evaluating and implementing energy storage services to customers.

• Ability to formulate flexible and adaptable strategies to achieve organizational goals by understanding the organization's capabilities and external market conditions, the regulatory environment and technological advancements. 
• Ability to determine the strategic business direction to best meet clients evolving needs. Core focus on continued service excellence by evaluating and analysing departmental decisions that impact customer advocacy.
• Ability to understand, analyze and concisely present information regarding the market, competitors, customers, the business and the related decisions.
• Strong written and verbal presentation skills required – need to be adept at presenting to internal and external audiences of large sizes.
• ‘Team-first’ mentality is required with strong leadership skills.
• Skilled in large scale data aggregation, analysis and presentation.
• Highly skilled in Microsoft Suite (particularly excel and PowerPoint).
• Prior experience with deeptech companies is a considered an advantage.
• Prior experience in techno-economic modelling is considered an asset.

Additional Information

Perks of Joining VFT:

• Competitive Salary Package.
• Performance-based Variable Bonus.
• Attractive Relocation Package (If applicable).
• Vibrant Environment & Company Culture.
• Dental, Medical & Hospitalization Insurance.
• Equity Stock Option Plan
• Comprehensive Leave & Benefits Package.
• Convince us with your skills & strengths and we promise you progressive personal & career development opportunities with our leading-edge technologies and industry know-how.

Why Join VFlowTech:

• We offer exciting work in a fast-growing technology start-up. Our company is situated in Singapore (heart of Asia) with one of the best infrastructure & low personal income tax rates.
• We offer our employees excellent working conditions, and numerous opportunities for development.
• Our team is diverse, multi-cultural and shares the drive to make a difference and create change.
• We encourage our team to bring in their ideas and take initiatives.
• We foster a rapidly scaling working environment with a very entrepreneurial, innovative, and collaborative culture.
• We see the opportunities, where others see problems

Equal Opportunity Employer Motto:

VFT is an equal opportunity employer. All qualified applicants for employment with VFT will receive consideration for employment without regard to race, sex, age, colour, religion, marital status, sexual orientation, gender identity, veteran status, status with regard to public assistance, source of income, national origin, citizenship status, disability, or any protected status