People & Office Ops Coordinator
At Klue, We’re Building the Future of Competitive Intelligence
👋 The People Team is hiring, come work with us!
The People & Office Ops Coordinator plays a key role in keeping our People team, and Klue, running smoothly. This role is based out of Vancouver. Our goal is to create an employee experience that’s seamless, connected, and true to who we are as a company. This role helps make that happen.
You’ll work closely with the Sr. People Business Partner & VP People to support the day-to-day operations that keep our team effective - from onboarding new Kluebees to coordinating events and maintaining accurate data. You’ll also get hands-on exposure to the projects and programs that shape our culture and employee experience.
This is a role for someone who’s organized, curious, and eager to learn how great People teams operate. You’ll balance execution with learning, jumping in where help is needed while building a solid foundation in HR, operations, and employee experience.
What’s In It for You?
This role is both a learning opportunity and a chance to make an impact. You’ll gain hands-on experience across the People function, build confidence in HR fundamentals, and help shape employee experience at Klue.
What You’ll Do
Employee Onboarding & Offboarding: Own the end-to-end onboarding and offboarding experience, ensuring smooth starts and thoughtful exits. You’ll manage HRIS setup, documentation, scheduling, and coordination with Managers, Payroll, and IT. You’ll prepare standard People documentation and serve as a first point of contact for employee questions, escalating when needed.
Office, Employee Experience, IT Operations: Run day-to-day office and basic IT operations to keep the workplace organized, welcoming, and functional. You’ll manage supplies, space needs, and coordinate company and team events, support internal communications and culture moments, and oversee laptop setup, access provisioning, and asset tracking.
People Operations & Admin Support: Keep People systems accurate and running smoothly. You’ll maintain employee records in the HRIS, draft People documentation for review, run reports, support process improvements, and assist the Talent Acquisition team as needed.
Projects & Continuous Improvement: Support People team projects such as engagement surveys, policy updates, and performance programs. You’ll help create and maintain internal resources, proactively identify inefficiencies, and implement better ways of working.
What Success Looks Like
We want you to love the role you are in and believe these skills and experiences will help you to be successful!
Kluebees feel supported, informed, and well-equipped throughout their lifecycle at Klue.
People, office, and IT operations just work. They’re smooth, organized, and full of energy.
Our HRIS and docs are buttoned up, reliable and accurate.
Managers get timely, clear support without needing to chase.
You anticipate needs, solve problems independently, and continuously improve how things run.
You’re learning fast, asking smart questions, and building confidence in your People skills.
What You Bring
Must Haves:
Experience managing projects, keeping things running behind the scenes, or planning events (school, work, or volunteer).
You’re organized, detail-oriented, and can juggle multiple workflows without dropping balls.
You have a knack for process improvement, organization, or adding a bit of creativity to your work. You’re curious about new ways AI can support your work.
You’re confident in owning operational processes and following through to completion.
You care about people. How they work, how they grow, and how to make their experience better.
You handle confidential information with integrity and discretion.
You have strong communication judgment: you know how to listen, how to respond, and how to tailor your message to different people and situations
You pick up new tools quickly. You’re also comfortable using AI and automation to improve efficiency, accuracy, or consistency in your work.
Nice-to-Haves:
Experience in People Ops or Coordination, office operations, or similar roles.
Exposure to HRIS, ATS, payroll, benefits, or similar systems.
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Not ticking every box? That’s okay. We take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application.
At Klue, we're committed to building a high-performing team where people feel a strong sense of belonging, can be their authentic selves, and are able to reach their full potential. If there’s anything we can do to make our hiring process more accessible or to better support you, please let us know, we’re happy to accommodate.
Why Klue Might Be the Perfect Fit For You
At Klue, you’ll push the boundaries of what’s possible. For yourself, your team, and our customers. The environment here feels more startup than corporate. You’ll roll up your sleeves, build, iterate, and level up. This is a place where your ideas matter, you can shape what comes next, and leave your mark.
If you’re looking to join a category-defining company… where you own big outcomes, influence real customers, and work with smart, gritty people… you’ll thrive here.
Unlock Your Potential. Take Risks. Take Action. Innovate
How We Work at Klue
We love the balance of connection and flexibility. We work Office-First, with ahybrid touch, and work together in our vibrant offices on Mondays, Wednesdays & Thursdays to collaborate, brainstorm, and build together.
Our main hiring hubs are in:
🇨🇦 Vancouver (HQ)
🇨🇦 Toronto
🇬🇧 London
Our Commitment to You
High Performance Culture. We reward high performance and growth through career development, coaching, and annual performance reviews.
Comprehensive benefits: Extended health & dental coverage that starts on Day 1. Fun perks like discounts at Goodlife and Perkopolis are gravy.
Ownership: All full-time employees have the opportunity to participate in our Employee Stock Option Plan.
Our Vacation Policy is Take The Time You Need. We just ask that you give notice and don’t leave your team hanging.
Top-tier tools. All employees will receive a Mac (or PC, if that’s your jam) and access to A+ tooling.
AI First. All employees are encouraged to lean into AI to work smarter and faster. Built something cool lately? Show us at our Friday Show, Don’t Tell Meetings.
Growth / Leadership. Direct access to our leadership team, including our CEO, and opportunities to connect with incredible people across the company.
Social connection. There’s no shortage of ways to stay connected and have fun. We get together once a year in Vancouver for a company- wide kickoff. Throughout the year our Hubs hold regular social events.
Dog-friendly spaces. Bring your four-legged friend along in Vancouver or Toronto, as our offices are pup-approved.
About Klue
We’re on a mission to help organizations stop losing winnable deals. Klue’s AI agents generate market, competitor, and buyer insights in a unified platform. We ensure it’s trustworthy, automated, and activated across every department, so they have the answers they need to own their market.
✨ Here’s what makes us tick:
Klue is AI-first at its core. It’s wired deep into our internal processes and tooling, powering our small but mighty team. It drives Klue’s autonomous agents that handle the heavy lifting for customers: collecting intel, generating insights, and ensuring content is updated and available across departments. Our agents help them scale their impact, stay ahead of the market, and reclaim the time that used to be consumed by manual, repetitive busywork.
Competitor Insights. Klue helps revenue teams win more competitive deals by turning market, competitor, and buyer signals into insights teams can actually use. Our AI analyzes calls, CRM data, and real buyer feedback to give product marketers and sellers a clear picture of what’s happening in their market and why deals are won or lost. We’re a curious, collaborative team building a platform that helps companies compete with confidence, and we’re looking for people who want to do meaningful work alongside others who care about craft and impact.
A culture of curiosity, ownership and winning together. We’re a fast-growing, globally-distributed team based in Vancouver (with hubs like Toronto), scaling quicker than ever. We value people who own their domain, act boldly, stay curious and thrive in a collaborative, high-performance environment.
Explore More
Ignition Acquisition (2025)
Goldpan.ai Acquisition (2025)
Win-Loss Acquisition (2023)
Series A (2020)
Series B (2021)
By submitting your application, you agree that Klue may collect your personal data for recruiting, global organization planning, and related purposes. We may use automated or AI-assisted tools to support our recruitment process. All hiring decisions are made by our hiring team