Brand and Communications Manager
About us
Over the last 18 years, we have helped over a million satisfied customers move and manage their money. Our award-winning product portfolio allows our customers to make low-cost multi-currency payments across various payment products. From travel money to transfers, currency hedging, to expense management, we are focused on a single goal of making it easy for our customers to manage and move their money.
As a business, we are committed to delivering value to our customers through the combination of advanced payments technology and personal expert service. We’re doing this by hiring exceptional people and are now looking for a Communications & PR Manager to join our team.
We have offices across the UK and Europe and we’re expanding. You will join a very close-knit, talented and supportive team from various backgrounds who believe that bringing different perspectives together helps us understand our customers' needs. United, by one thing, making money management straightforward and cost-effective for our customers.
About the role
Reporting to the Group Head of Marketing, this role leads all external and internal communications owning outcomes most closely linked to awareness, consideration and preference for employees, clients and prospects.
The role will have influence over the ideation, design, production and delivery of core communications across the entire business, helping strengthen the brand reputation and driving clarity of benefits, ultimately driving positive engagement.
About you
We believe that certain skills are essential in order to be successful in this role and these are detailed below. You may not have all the other skills we have outlined as desirable, we understand that and will stillwelcome your application. We will carry out individual interviews for shortlisted candidates and assess who is best suited for the role after we have discussed everything with you.
Responsibilities
Accountabilities
Planning and delivery of the Communication roadmap for internal and external engagement
Delivering impactful industry and client research, insights, points of view and content via both proactive and re-active publicity in partnership with our PR agency
Conception of brand campaigns across our key customer verticals, plus employees and partners
Creation and execution of an exec advocacy program that complements the broader communications roadmap
Partners
Sales and Client Account Managers
Marketing
Human Resources
Public Relations
Other 3rd party agencies
Design and Copywriting teams
Essential Skills
Content ideation and production across multiple formats;
Able to own a long backlog of communication requirements, prioritising for impact whilst balancing stakeholder expectations;
Self-reliant, but takes a collaborative approach;
Process-minded and delivery-driven;
Astute regarding the wider business strategy and the role brand, communications and content play within it
Desirable Skills
Mastery of the nuances between digital and traditional media
Content creation that sometimes crosses boundaries between brand, demand generation and thought leadership
Experience or a keen interest in public affairs / government relations within fintech
Confident public speaker
A role model for our values:
○ Make it Happen
○ Succeed Together
○ Be the Customer
○ Go Beyond
Our investment in you
We welcome people into Equals and desire to grow and develop our talented teams. We believe in teamwork and celebrating our successes. We strive to embrace our values. We want to put you in the driving seat of your career and achieve your full potential through growth opportunities and developmental support. When you join Equals, we aim to help you to get more out of your career. We will also offer you the following benefits;
Benefits
A competitive salary benchmarked against a peer group.
25 days holiday per year + your birthday off
Opportunities for progression, development and learning new skills - £250 towards the cost of learning & development.
Free onsite Nuffield Health gym & pool (London) and discounted gym membership elsewhere
GetActive with Aviva - Health and Wellbeing discounts on services and products
Interbank currency rates on travel money and international transfers.
Bupa Private Healthcare
Free Eye Test and £50 up to the cost of glasses
EAP Service - Mental Health Services
Life Assurance Policy - x3 annual salary
Contributory pension scheme
Cycle to Work Scheme
Season Ticket Loans
Enhanced Parental Policies
Complimentary tea, coffee, soft drinks and fruit
We operate a hybrid working arrangement where possible
Where possible we offer the opportunity to work flexibly and the opportunity to balance some remote working with time in the office collaborating, taking part in events and developing the social connections that make working with us rewarding.Equals strives to create a workplace where we can all be ourselves. We believe in inclusion, equality and the power of diversity, so you'll be encouraged to bring your unique perspectives and experiences, and help us understand what you need to do your best work.