E-commerce Systems Specialist
E-commerce Systems Specialist
Type: Full-Time
Location: Remote
Client's Industry: B2B E-commerce (Drone / UAV)
Work Timezone: U.S. / North America
Compensation: $1,300 - $2,000/month USD
About the Role
The client we’re working with for this role is a leading seller and B2B provider of drones and UAV solutions across a wide array of industries, including: public safety, security, agriculture, infrastructure inspection, surveying and mapping + more.
We are seeking a skilled E-commerce Systems Specialist to monitor, maintain, and optimize our Shopify technology stack. This role focuses on troubleshooting issues across multiple platforms and developing seamless integrations to ensure efficient data flow, automation, and smooth day-to-day operations.
The ideal candidate is a problem solver who thrives on connecting systems, reducing manual work, and keeping our e-commerce operations running flawlessly.
Responsibilities - What You’ll Do:
Monitor key platforms such as Shopify, Pipedrive, Zendesk, Google Drive, Zapier, QuickBooks, and ShipStation for performance issues, downtime, or integration errors, and resolve them promptly.
Develop, manage, and optimize integrations between systems such as connecting Shopify to Pipedrive via APIs or webhooks to enable real-time data sharing and workflow automation.
Provide general IT and system support, including user assistance, software configuration, and basic cybersecurity measures.
Collaborate with team members to identify integration opportunities and automate recurring processes using tools like Zapier.
Document all integrations, troubleshooting processes, and resolutions for future reference and scalability.
What We’re Looking For:
Proven experience with Shopify integrations and API/webhook development.
Familiarity with Pipedrive, Zendesk, Google Drive, Zapier, QuickBooks, and ShipStation.
Strong analytical and troubleshooting skills with the ability to independently diagnose and resolve system issues.
Proficiency in scripting or low-code tools for workflow automation.
Excellent communication skills with the ability to explain technical concepts clearly to non-technical team members.
Details:
Work Location: Remote
Work Timezone: U.S. (PST)
Compensation: $1,300-$2,000/month USD
Supportive leadership team and growth-oriented culture