French Speaking Customer Service Agent In Greece - Fully Paid Relocation Pack

Mercier Consultancy Europe is thrilled to announce an exciting opportunity for a French Speaking Customer Service Agent in beautiful Greece! We are offering a fully paid relocation package for the right candidate to join our vibrant team. In this role, you will provide exceptional support to our French-speaking customers, assisting with inquiries, resolving issues, and ensuring a high level of service. If you are enthusiastic about customer service and are ready for a new adventure in Greece, we want to hear from you!

Responsibilities

• Respond to customer inquiries in French via phone, email, and chat.
• Provide detailed information about products and services to the customers.
• Help customers resolve issues and handle complaints in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with colleagues to improve customer service processes and enhance the overall customer experience.
• Stay updated on company policies and product offerings to provide the most relevant support.
• Collect customer feedback to identify trends and recommend improvements.

Requirements

• Fluency in French and English, both spoken and written.
• Prior experience in customer service is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric mindset.
• Familiarity with customer service software is a plus.
• Willingness to relocate to Greece and immerse yourself in a new culture.
• Ability to work well in a team-oriented environment and independently.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...